Problem Possible Causes What To DoHot air from bottom Normal air flow coolingof refrigerator motor. In the refrigerationprocess, it is normal thatheat be expelled in thearea under the refrigerator.Some floor coverings willdiscolor at these normaland safe temperatures.Food freezing in Food too close to the air vent • Move the food away from the air vent (near thethe refrigerator at the back of the refrigerator. controls).Refrigerator control is set •Move the refrigerator control to a warmertoo cold. temperature setting one increment at a time.Orange glow Defrost heater is on. • This is normal.in the freezerDoor bins do not fit The freezer door bins are • Try to install the bins in both doors.in the door a different size than therefrigerator door bins.Controls do not light up Some models do not have • If you can read white numbers on the control setting,lighted controls. the model does not have lighted controls.Refrigerator light bulb burned • See Replacing the light bulbs.out or loose.Water has poor Water dispenser has not been • Dispense water until all water in system istaste/odor used for a long time. replenished.Water in first glass Normal when refrigerator • Wait 24 hours for the refrigerator to completelyis warm is first installed. cool down.Water dispenser has not been • Dispense water until all water is system isused for a long time. replenished.Water system has been drained. • Allow several hours for replenished supply to chill.No water or ice cube Supply line or shutoff valve •Call a plumber.production is clogged.ge.com29Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions Installation Instructions