GE JCBP65 Owner's Manual And Installation Instructions

Also see for JCBP65: Owner's manual

Contents

Troubleshooting TipsSave time and money! Review the charts on the followingpages first and you may not need to call for service.Before you call for service…Problem Possible Causes What To DoSurface units will not Improper cookware • Use pans which are flat and match the diameter ofmaintain a rolling boil being used. the surface unit selected.or cooking is not In some areas, the power • Cover pan with a lid until desired heat is obtained.fast enough (voltage) may be low.Surface units do not The self-clean cycle has • During a self-clean cycle, the surface units will notwork or they do not been set. work. Press the OFF pad to stop the self-cleanwork properly cycle or wait until the self-clean cycle is finished to setand use the surface units. See the About the radiantsurface units section.A fuse in your home may be • Replace the fuse or reset the circuit breaker.blown or the circuit breakertripped.Cooktop controls • Check to see the correct control is set for the surfaceimproperly set. unit you are using.Surface indicator lights The self-clean cycle has During a self-clean cycle, the surface units will notturn on, but surface units been set. work. Press the OFF pad to stop the self-clean cycledo not work or wait until the self-clean cycle is finished to setand use the surface units. See the About the radiantsurface units section.Surface unit stops This is normal. The unitglowing when turned is still on and hot.to a lower settingScratches (may appear Incorrect cleaning • Scratches are not removable. Tiny scratches will becomeas cracks) on cooktop methods being used. less visible in time as a result of cleaning.glass surface Cookware with rough bottoms • To avoid scratches, use the recommended cleaningbeing used or coarse particles procedures. Make sure bottoms of cookware are clean(salt or sand) were between before use, and use cookware with smooth bottoms.the cookware and the surfaceof the cooktop.Cookware has been slidacross the cooktop surface.Areas of discoloration Food spillovers not cleaned • See the Cleaning the glass cooktop section.on the cooktop before next use.Hot surface on a model • This is normal. The surface may appear discoloredwith a light-colored cooktop. when it is hot. This is temporary and will disappearas the glass cools.Plastic melted to Hot cooktop came into • See the Glass surface—potential for permanent damagethe surface contact with plastic placed section in the Cleaning the glass cooktop section.on the hot cooktop.32Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions