HELP US HELP YOU... .Before using your range, read this Write down the model and serialguide carefully. numbers.It is intended to help you operate and maintain your You’ll find them on a label behind the storage drawer.new range properly. These numbers are also on the Consumer ProductKeep it handy for answers to your questions. Ownership Registration Card that came with yourIf you don’t understand something or need more help, range. Before sending in this card, please write thesewrite (include your phone number): numbers here:Consumer AffairsGE Appliances Model NumberAppliance ParkLouisville, KY 40225 Serial NumberHow to Remove Packaging TapeThe safest way to remove the adhesive left frompackaging tape on new appliances to assure nodamage is done to the finish of the product is anapplication of a household liquid dishwashingdetergent, mineral oil or cooking oil. Apply with asoft cloth and allow to soak. Wipe dry and then applyan appliance polish to thoroughly clean and protectthe surface.NOTE: The plastic tape that is not removed fromthe chrome trim on range parts cannot be removedif baked on.Use these numbers in any correspondence or servicecalls concerning your range.If you received a damaged range...Immediately contact the dealer (or builder) that soldyou the range.Save time and money.Before you request service...Check the Problem Solver in the back of this guide. -It lists causes of minor operating problems that youcan correct yourself.IF YOU NEEDIf you need service...To obtain service, see the Consumer Services page inthe back of this guide.We’re proud of our service and want you to bepleased. If for some reason you are not happy with theservice you receive, here are three steps to follow forfurther help.SERVICE...FIRST, contact the people who serviced yourappliance. Explain why you are not pleased. In mostcases, this will solve the problem.NEXT, if you are still not pleased, write all thedetails—including your phone number-to:Manager, Consumer RelationsGE AppliancesAppliance ParkLouisville, KY 40225FINALLY, if your problem is still not resolved, write:Major Appliance Consumer Action Panel20 North Wacker DriveChicago, IL 606062