30Troubleshooting TipsSave time and money! Review the charts on the followingpages first and you may not need to call for service.Problem Possible Causes What To DoOven will not start A fuse in your home may be • Replace fuse or reset circuit breaker.blown or the circuit breakertripped.Power surge. • Unplug the microwave oven, then plug it back in.Plug not fully inserted into wall • Make sure the 3-prong plug on the oven is fully insertedoutlet. into wall outlet.Door not securely closed. • Open the door and close securely.Control panel lighted, Door not securely closed. • Open the door and close securely.yet oven will not startStart/Pause button not pressed • Press Start/Pause.after entering cooking selection.Another selection entered • Press Clear/Off.already in oven and Clear/Offbutton not pressed to cancel it.Cooking time not entered after • Make sure you have entered cooking time after pressingpressing Time Cook. Time Cook.Clear/Off was pressed • Reset cooking program and press Start/Pause.accidentally.Food weight not entered after • Make sure you have entered food weight after selectingselecting Auto Defrost. Auto Defrost.Food type not entered after • Make sure you have entered a food type.pressing Auto Cook.CONTROL LOCKED The control has been locked. • Press and hold Clear/Off for about 3 secondsappears on display to unlock the control.Floor of the oven The cooktop light is located • This is normal.is warm even when below the oven floor. Whenthe oven has not light is on, the heat it producesbeen used may make the oven floor get warm.You hear an unusual You have tried to change • Many of the oven’s features are preset andlow-tone beep the power level when it is cannot be changed.not allowed.Before you call for service…Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions