GE Monogram ZGU36GGBDBB Owner's Manual

Also see for Monogram ZGU36GG: Owner's manual Owner's manual

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GE Monogram ZGU36GGBDBB Owner's Manual Manual pdf 19 page image

19Questions?Before youcall forservice…PROBLEM POSSIBLE CAUSEBURNERS DO NOT • Make sure electrical plug is plugged into a live power outlet.LIGHT OR SPARK • Burner parts not replaced correctly.RANDOMLY • Slits in the burner heads may be clogged.BURNERS HAVE • Burner parts not replaced correctly. See the sealed burner assembliesYELLOW OR section.YELLOW-TIPPED • The combustion quality of burner flames needs to be determinedFLAMES visually.• If burner flames look like (A), call for service. Normal burner flamesshould look like (B) or (C), depending on the type of gas. With LPgas, some yellow tipping on outer cones is normal.BURNER FLAMES • If cooktop is connected to LP gas, contact the person who installedVERY LARGE your cooktop or made the conversion.OR YELLOWBURNER CONTROL • When the knob is at the OFF position, it must be pushed in beforeKNOB WILL NOT it can be turned, and it can only be turned in a counterclockwiseTURN direction. When the knob is at any other position, it can be turnedin either direction without being pushed in.SCRATCHES • Incorrect cleaning methods have been used. Scratches are not(may appear as cracks) removable. Tiny scratches will become less visible in time as aON COOKTOP result of cleaning.GLASS SURFACE • Cookware with rough bottoms being used or coarse particles(salt or sand) were between the cookware and the cooktop surface.Cookware has been slid across the cooktop surface. To avoid scratches,use the recommended cleaning procedures. Make sure bottoms ofcookware are clean before use, and use cookware with smoothbottoms.AREAS OF • Food spillovers not cleaned before the next use. See the GlassDISCOLORATION Cooktop Surface Cleaning section.ON THE COOKTOPSURFACEPLASTIC MELTED • Hot cooktop came into contact with plastic placed on the hotTO THE SURFACE cooktop. See the Glass surface – Potential for permanent damage sectionin the Glass Cooktop Surface Cleaning section.PITTING (OR • A hot sugar mixture was spilled on the cooktop. Call a qualifiedINDENTATION) technician for replacement.OF THE COOKTOPSURFACEA. Yellow flames: Call forservice.B. Yellow tips on outer cones:Normal for LP gas.C. Soft blue flames: Normalfor natural gas.Before You Call For ServiceGas Cooktop