Operating Instructions Safety InstructionsConsumer Support Troubleshooting TipsBefore you call for service…14Problem Possible Causes What To DoBlack or gray Aluminum utensils have • Remove marks with a mild, abrasive cleaner.marks on dishes rubbed against dishesDishes don’t dry Low inlet water temperature • Make sure inlet water temperature is at least 120°F.• Select HEATED DRY.• Use HOT START, HOT WASH or ADDED HEAT options.• Select a higher cycle, such as ANTI-BACTERIA, SANI WASH or POTS & PANS.Rinse agent dispenser is empty • Check the rinse agent dispenser and fill as required.Control panel responded Door latch may not be properly • Make sure the door is firmly closed.to inputs but dishwasher seatednever filled with waterWater valve may be turned off • Make sure water valve (usually located under the sink) is turned on.Stained tub interior Some tomato-based foods can • Use of the RINSE ONLY cycle after adding the dish to the loadcause reddish stains can decrease the level of staining. GE recommends Cascade®Plastic Booster to help remove these types of stains.Tea or coffee stains • Remove the stain by hand, using a solution of 1/2 cup bleachand 3 cups warm water.WARNINGBefore cleaning interior, wait at least 20 minutes after a cycle for theheating elements to cool down. Failure to do so can result in burns.An overall yellow or brown film can • A special filter in the water supply line is the only way to correctbe caused by iron deposits in water this problem. Contact a water softener company.White film on inside surface— • GE recommends Jet-Dry ® or Cascade Crystal Clear® to helphard water minerals prevent hard water mineral deposits from forming.• Run dishwasher with citric acid to remove mineral deposits. Citric acid(Part number: WD35X151) can be ordered through GE Parts. See backcover for ordering information.Dishwasher won’t run Fuse is blown or circuit breaker • Replace fuse or reset circuit breaker. Remove any other appliances fromis tripped the circuit.Power is turned off • In some installations, the power to the dishwasher is provided through awall switch, often located next to the disposer switch. Make sure it is on.Control panel is locked • Unlock control panel. See page 5 or 7.Reboot your control • Turn off power to the dishwasher (circuit breaker or wall switch) for30 seconds; then turn back on.Control panel lights Time too long between • Each pad must be touched within 30 seconds of the others.go off when you’re touching of selected pads To relight, touch any pad again, or unlock and relatch door.setting controlsWater standing in This is normal • A small amount of clean water around the outlet on the tubthe bottom of the tub bottom at the back of the tub keeps the water seal lubricated.Water won’t pump Drain is clogged • If you have an air gap, clean it. See page 12.out of the tub • If the dishwasher drains into a disposer, run disposer clear.• Check to see if your kitchen sink is draining well. If not, youmay need a plumber.Steam This is normal • Warm, moist air comes through the vent by the door latch during dryingand when water is being pumped out. This is necessary for drying.Sanitized light does The door was opened and the • Do not interrupt the cycle anytime during or after main wash.not illuminate at the cycle was interrupted duringend of the cycle or after the main wash portion(Anti-Bacteria The incoming water • Raise the water heater temperature to between 120°F and 140°F.cycle only) temperature was too lowNoise Normal operating sounds • These are all normal. No action is required.Detergent cup openingWater entering dishwasherThe motor stops and starts atvarious times during the cycleDrain pump sounds duringpump outRattling dishes when the spray • Make sure dishes are properly loaded. See the Loading thearm rotates dishwasher racks section.