GE PHP900 Owner's Manual

Also see for Profile PHP900: Dimensions and installation information Dimensions and installation information Installation instructions Installation instructions Installation instructions

18Before you call for service…Troubleshooting TipsSave time and money! Review the charts on the followingpages first and you may not need to call for service.Problem Possible Causes What To DoSurface elements will not Improper cookware • Use pans that are recommended for induction, havemaintain a rolling boil being used. flat bottoms and match the size of the surface element.or cooking is slowSurface elements do Cooktop controls • Check to be sure the correct control is set for thenot work properly improperly set. surface element you are using.Flashing “F” Wrong pan type. • Use a magnet to check that cookware is inductioncompatible.Pan is too small. • Flashing “F”—pan size is below the minimum size forthe element. See the Using the correct size cookwaresection.Pan not positioned correctly. • Center the pan in the cooking ring.Scratches on cooktop Incorrect cleaning methods • Use recommended cleaning procedures. See theglass surface being used. Cleaning the glass cooktop section.Cookware with rough bottoms • To avoid scratches, use the recommended cleaningbeing used or coarse particles procedures. Make sure bottoms of cookware are clean(salt or sand) were between before use, and use cookware with smooth bottoms.the cookware and the surfaceof the cooktop.Cookware has been slidacross the cooktop surface.Areas of discoloration Food spillovers not cleaned • See the Cleaning the glass cooktop section.on the cooktop before next use.Hot surface on a model • This is normal. The surface may appear discoloredwith a light-colored glass when it is hot. This is temporary and will disappearcooktop. as the glass cools.Plastic melted to Hot cooktop came into • See the Glass surface – potential for permanent damagethe surface contact with plastic placed section in the Cleaning the glass cooktop section.on the hot cooktop.Pitting (or indentation) Hot sugar mixture spilled • Call a qualified technician for replacement.of the cooktop on the cooktop.Unresponsive keypad Keypad is dirty. • Clean the keypad.A fuse in your home may be • Replace the fuse or reset the circuit breaker.blown or the circuit breakertripped.Safety InstructionsOperating InstructionsCare and CleaningTroubleshooting TipsConsumer Support