PROBLEM POSSIBLE CAUSEWASHER OR DRYER • Make sure controls are properly set and washer Cycle Selector is pulled out or dryerWON’T START START button is pushed.• Appliance unplugged. Make sure cord is firmly plugged into electrical outlet.• No power to appliance. Check fuses and circuit breakers to make sure appliance isgetting current.• Dryer door is open. Dryer will not run with door open. Make sure washer lid is closed.Washer will fill but will not spin with lid open.• Make sure both hot and cold faucets are turned on.WON’T DRAIN • Kinked or pinched hose. Check and correct.• Top of drain outlet should be less than 8 feet above the floor.WATER LEAKS • Make sure hose connections are tight at faucets.• Make sure end of drain hose is correctly inserted into and secured to drain facility.WASHER WON’T • Lid not closed. Washer will not progress through spin cycle with lid up. Make sure lidSPIN AND is closed. Lid will be automatically locked during spin portion for safety.COMPLETE CYCLECLOTHES ARE • Load may have been excessively out of balance. Redistribute clothes and rerun throughABNORMALLY final spin.WET AFTER SPINAPPLIANCE IS • Heavily unbalanced loads can cause the washer to vibrate excessively during spin, andNOISY may cause it to move from its original position. To correct, open the lid and redistributethe load evenly about the wash basket. Close the lid and restart.• Metallic “clicks” heard as timer advances during operation are normal.• Uneven floor. Make sure appliance is level and firm to floor.WATER DOES NOT • Faucets turned off. Make sure faucets are on and adjusted correctly.ENTER OR ENTERS • Hoses kinked. Check and correct.SLOWLY • Clogged screen in water valve. Unscrew fill hose from washer and clean screen ifnecessary. When reassembling, make hand tight plus 1/3 turn with pliers.WATER • Faucets not adjusted to give desired temperature. Readjust them.TEMPERATURE • Household water heater not set to deliver correct temperature—140° to 150°F.(60° to 66°C.). Reset it.INCORRECT• Water valve screens may be clogged. Remove inlet hoses from water valve. Cleanthe screens and reinstall the hoses.• Make sure selector controls are properly set.• Make sure hoses are connected to correct faucets—hot to hot, cold to cold.WASHER PAUSES • Washer normally pauses about 1/2 minute in progressing from one portion of its cycleIN CYCLE to the next.• Alternate pauses in the agitation are normal in the delicate wash cycle. Agitation willresume in 1-2 minutes.• The brief pause in the final spin of each cycle is normal operation for this washer.(continued next page)15QUESTIONS?USE THIS PROBLEM SOLVERStain Removal Guide The Problem Solver