GE ZEU36R Important Service Information

Also see for 36 ELECTRIC RADIANT COOKTOP ZEU36R: Owner's manual Installation instructions Owner's manual Installation instructions

36” RADIANT COOKTOP WITH ELECTRONIC CONTROLSGROUNDING SPECIFICATIONSGround Path Resistance 0.10 :Max.Insulation Resistance 250 K: Min.INSTALLATION REQUIREMENTSPower SupplyThe cooktop must be connected to a supply circuit of the propervoltage and frequency as specified on the rating plate. Wire sizemust conform to the National Electrical Code or the prevailing localcode. The rating plate is located on the side of the component box.WIRINGBuilt-in power leads are UL-approved for connection to largergauge household wiring. The insulation of these leads is ratedat temperatures much higher than the temperature rating ofhousehold wiring. The current-carrying capacity of a conductor isgoverned by the temperature rating of the insulation around thewire rather than the wire gauge alone.WARNING: IMPROPER CONNECTION OF ALUMINUMHOUSE WIRING TO THESE COPPER LEADS CAN RESULT INA SERIOUS PROBLEM. USE ONLY CONNECTORS DESIGNEDFOR JOINING COPPER TO ALUMINUM AND FOLLOW THEMANUFACTURER’S RECOMMENDED PROCEDURE CLOSELY.CERAMIC GLASS COOKTOPIf the glass is damaged it must be replaced in combination withthe touch board; these two components come from the factory asa single assembly. Do NOT attempt to remove and reuse the touchboard. The display board and its light guides may be removed fromthe old touch board and installed onto the new touch board.Electrical Shock HazardDeath or serious injury can result from failure to follow theseinstructions.• Service by a qualified service technician only.• Disconnect power before servicing this product.• Reconnect all grounding devices after service.• Replace all parts and panels before operating.WARNING31-17149 12-14 GEModel Numbers - ZEU36RIMPORTANTSERVICE INFORMATIONDO NOT DISCARDAPPEARANCE DEFECTSScratches, marks, discoloration, stains, spots, etc. can be caused by food,cookware, utensils, cleaning solutions or water.BEFORE replacing the COOKTOP, use the cooktop cleaning procedureoutlined in the Owner’s Manual.NOTE: When servicing the cooktop, care must be taken not to scratch ordamage the glass.RADIANT HEATING ELEMENT SYSTEMSThe radiant heating element consists of a spiral wound resistance wireDWWDFKHGWRPLFURSRURXVLQVXODWLRQZLWKPROGHGFHUDPLF¿EHUZDOOVLQDcorrosion protected metal tray.TEMPERATURE LIMIT/HOT LIGHT SWITCHThe Temperature Limit/Hot Light Switch performs two functions:1. Turns on HOT LIGHT as soon as glass temperature reaches 150º F. Thehot light will remain on until the glass surface above the heating unithas cooled below 150º F (Even after surface unit switch has been turnedRȺ 2. Detects when glass temperature above a unit has exceeded its limit ofapproximately 1031º F and disconnects power to that unit. When glasstemperature cools below 1031º F, the unit will turn back on.The temperature limit/hot light switch can not be calibrated.HOT SURFACE INDICATOR LIGHTWhen the glass temperature reaches 150º F the Hot Surface IndicatorLight is activated to alert consumer that glass Surface is too hot totouch. The Hot Surface Indicator Light Is turned on by an additional set ofcontacts within the temperature limiter.Tri-Ring ElementSingle Element Dual ElementSERVICE MODEService Mode can be entered by the following steps:1. Press and Hold the Front Right Burner ON/OFF key for 7 secondsuntil tone is heard and “1” appears on the timer.2. Press and Hold Rear Right Burner ON/OFF key for 7 secondsuntil tone is heard and Software version appears on the timer.DIAGNOSTICS MODE SUMMARYThe Table below describes what key provides what diagnosticfeatures each key will do.Key ResponseLeft Rear + Displays failure codes on the Timer. Pressingthis key multiple times will cycle througheach failure code until dashes appearshowing the end of the codes. If no activefailures exist only dashes will be shown witheach press.$OO2Ⱥ Pressing and holding for 5 seconds will clearthe Failure Code that is currently displayed.Left Front + Turns on all the LEDs for 5 seconds.Left Front - Exit Service Mode.Right Front - Display main board software versionRight Front + Display Induction board #1 software versionTimer SelectRU7LPHU212)) ONLY use this when a mistake has beenmade in setting the model number for aservice replacement board.To clear the service model number, press andhold for 7 seconds. Control will show SEt intimer block, ready to reprogram the servicecontrol’s model number.FAILURE CODESUser InterfaceFaultCode Issue Description Possible FixesF1x UL “On” IndicatorLight/LED FailureReplace Display BoardXQGHU7RXFK%RDUGF7x 8VHU,QWHUIDFH 8,Button Matrix ErrorReplace Touch BoardF82 8VHU,QWHUIDFH 8,Microprocessor ErrorReplace Display BoardXQGHU7RXFK%RDUGMachine Control (MC)FaultCode Issue Description Possible FixesF6x UI cannotcommunicate withMachine ControlCheck wires connecting UIto MC. Replace MachineControl. Replace Display%RDUG XQGHU7RXFK%RDUG F81 0DFKLQH&RQWURO 0& Microprocessor ErrorReplace Machine ControlNOTES:If the touch board needs to be replaced it must be replaced incombination with the glass; these two components come from thefactory as a single assembly. Do NOT attempt to reuse the glasswhen replacing the touch board. The display board and its lightguides may be removed from the old touch board and installedRQWRWKHQHZWRXFKERDUG DQGJODVV If the display board needs to be replaced, the light guides need tobe transferred from the old display board to the new display boardbefore installing the new display board onto the touch board (andJODVV (DFKRIWKHOLJKWJXLGHVLVKHOGLQSODFHZLWKVSULQJFOLSVORFNLQJDUPV ZKLFKSURWUXGHWKURXJKWKHGLVSOD\ERDUG*HQWO\squeeze together the clips on the outside of the smaller lightguides (on the large, circular light guides press the clips outwardsIURPWKHFHQWHUWRZDUGVWKHFLUFXODUULQJERG\ DQGUHPRYHWKHlight guide from the display board; transfer it to the same locationon the replacement display board.SEt – SETTING UP SERVICE REPLACEMENT CONTROLSService Replacement UIs must be set up with the appropriatemodel number to function correctly.1. After replacing the control, apply power to the unit.2. Upon power up the UI will display the letters SEt after a fewseconds.NOTE: All the LEDs may initially turn on for up to 10 secondsbefore SEt appears on screen.3. Using the Timer up (^ DQGGRZQ v NH\VVHOHFWWKHFRUUHFWFRGH(AE2 IRUWKLVPRGHO4. Press and hold the Timer Select (or Timer Start on modelsZKHUHWKLVNH\LVDYDLODEOH IRUVHFRQGVWRVWRUHWKLVPRGHOnumber in the control.5. The control should restart and operate normally.

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