36Power cutYour appliance can bridge a power cut of a fewseconds. Operation continues.If the power cut was for a longer period and theappliance was in operation, a message appears in thedisplay. Operation is interrupted.Set the function selector to 0, then the appliance can beoperated again as usual.Demo modeThe demo mode is activated if the ° symbol appears inthe display. The appliance does not heat up.Briefly disconnect the appliance from the mains (switchoff the domestic fuse or the circuit-breaker in the fusebox). Then deactivate the demo mode within 3 minutesin the factory setting (see section entitled ‘Factorysetting’).Replacing the oven interior lampFor technical reasons, the lamp cover is not detachable.Only Gaggenau after-sales service may replace thelamp.9 CAUTIONDo not detach the lamp cover. This would damagethe seal.The lamp cover in the oven must be replaced if it isdamaged. You can obtain covers from after-salesservice. Always specify the E number and the FDnumber of your appliance.Customer serviceIf your appliance needs repairs, our customer service isthere for you. We work hard to help solve problemsquickly and without unnecessary service calls, gettingyour appliance back up and running correctly in theleast amount of time possible.When you call, please indicate the product number(E-Nr.) and serial number (FD-Nr.) so that we cansupport you in a qualified manner. You will find the typeplate with these numbers on the bottom of theappliance. To avoid having to search for a long timewhen you need it, you can enter your appliance data andthe customer support telephone number here.Please read the use and care instructions provided withyour appliance. Failure to do so may result in an error inusing the appliance. This could result in a service callthat instead of fixing a mechanical issue is only neededfor customer education. Such calls are not covered bythe appliance warranty.Please find the contact data of all countries in theenclosed customer service list.To book an engineer visit and product adviceYou can rely on the manufacturer’s expertise. Restassured that the repair will be handled by trainedservice technicians who have the original replacementparts for your appliance.E-Nr. FD-Nr.Customer Service OUSA 877 442 4436toll-freeCANADA 877 442 4436toll-free