Gaggia VIVA STYLE CHIC Operating Instructions Manual

19EnglishProblem Possible cause SolutionNo coffee is flowing out ofthe machine or just a fewdrops are dispensed.The hot water/steam knobis in the opening position(turned counter-clockwise).Turn the hot water/steam knob to theclosing position (turned clockwise).Limescale accumulated inthe machine.Descale the machine.The pre-ground coffee filteror coffee pod filter in the filterholder is clogged.Clean the pre-ground coffee filter orcoffee pod filter.The coffee pod used isunsuitable.Use coffee pods made of paper with sizeappropriate for this machine.The grain-size of the groundcoffee used is too fine.Use coffee with grain-size ground lessfine.The filter is loaded with toomuch pre-ground coffee.Reduce the amount of pre-groundcoffee in the filter.Coffee comes out from theedges of the filter holder.The filter holder was notcorrectly inserted into thecoffee brewing unit.The filter holder shall be perpendicularto the machine or slightly shiftedrightwards.The upper edge of the filterholder is not clean.Clean the upper edge of the filter holder.The coffee pod is notinserted correctly.Insert the coffee pod correctly. Ensurethat it does not project from the edgeof the filter holder and that it is tightly-sealed.The filter is loaded with toomuch pre-ground coffee.Reduce the amount of pre-groundcoffee in the special filter using themeasuring scoop.The machine turns offwhile dispensing coffee orhot water.The energy saving mode ison.Switch the power button to “I” to restartthe machine.