Part Number 4532292 Rev 3 12/15 27DANGEROUS ELECTRICAL VOLTAGEDANGERIf any part of the appliance is cracked or broken, Stopand Immediately Turn Off the appliance. Only if itis possible and safe, disconnect the equipment frommain power supply. Do not touch any parts inside theappliance.Disconnect electric power at the main power disconnectfor all equipment being serviced.Failure to disconnect the power at the main powersupply disconnect could result in serious injury or death.The power switch DOES NOT disconnect all incomingpower.Contact an authorized service agency for assistance.DANGERDo not open the appliance. Maintenance and servicingwork other than cleaning as described in this manualmust be done by an authorized service personnel.nWarningMarkings and warning labels mounted directly on theequipment must be observed at all times and kept in afully legible condition.NOTE: If a problem arises during operation of yourinduction appliance, follow the TroubleshootingCharts before calling service. Routine adjustments andmaintenance procedures are not covered by the warranty.Common ProblemsOne or more of the following conditions may affect thefunction or cause the induction equipment to fail:• Using unsuitable cookware such as non-induction pans,oversized pans, or damaged pans.• High ambient temperature.• Inadequate ventilation causing hot air to re-enterthrough the air intake slots.• Dirty air intake filter.• Empty pan is left on the hob when the appliance is ON.Symptoms• When a malfunction occurs, the appliance may be inone of the following states:• The appliance switches off immediately.• The appliance continues to operate in a powerreduction mode.• The appliance continues to operate normally.• Appliance equipped with an indicator lamp or a digitaldisplay, see section Troubleshooting Chart — Error Code /Flash Code.• Appliance without an indicator lamp / digital display,or the lamp is malfunction, see section TroubleshootingWithout Error Code / Flash Code.• NOTE:The cooling fan starts when the ambient temperaturein the control area exceeds 55ºC [130ºF].At heat sink temperature higher than 70ºC [160ºF], thecontroller automatically reduces power to keep theappliance in normal operating conditions. The cookerruns in a non-continuous mode. This mode can beheard.Boil TestTo test the efficiency of a pan for induction cooking,perform a boil test.This test is not applicable to griddles and braising pans.NEVER heat any cooking pan on a griddle plate or in abraising pan.(Test for 3.5kW or 5.0kW Induction Coil)Perform a boil test to verify the performance of a pan forinduction cooking.• Add one liter of cold water into the pan (optimal whenuse pan with bottom diameter of 24cm) and bring it toboil. Compare the total boil time to the guideline below:• 3.5kW Coil, approx. 140 seconds• 5.0kW Coil, approx. 85 secondsIf time to boil exceeds the above guideline, then the pan isnot suitable for achieving optimal efficiency. Please contactyour supplier to purchase suitable induction pans.If the induction appliance does not function as expecteddespite using quality induction pans, refer to thetroubleshooting charts.Section 5Troubleshooting