Garmin VIRB 360 Owner's Manual
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Contents
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or debris may damage the gasket or prevent the gasket fromsealing properly.5 Place the new gasket, cover lens, and lens retainer ring onthe camera.6 Rotate the lens retainer ring clockwise until the marks à onthe camera and the lens retainer ring are aligned.NOTICEThe camera is not water resistant when the lens retainer ringis not fully tightened.Symbol DefinitionsThese symbols may appear on the device or accessory labels.Fuse. Indicates a fuse specification or location.WEEE disposal and recycling symbol. The WEEE symbol isattached to the product in compliance with the EU directive2012/19/EU on Waste Electrical and Electronic Equipment(WEEE). It is intended to deter the improper disposal of thisproduct and to promote reuse and recycling.Hot surface. The surface indicated by this mark may become hotduring device operation.TroubleshootingMy camera does not turn on• If the camera is connected to external power and the topstatus LED is either off or solid red, hold POWER to turn onthe camera.The camera does not turn on automatically when connectedto external power. When the top status LED is solid red, thecamera is in charging mode. When the top status LED is off,the battery is fully charged, and the camera is off.• If the camera turns off due to a high temperature warning,wait for the camera to cool down, and move to a lower-temperature area or disable unneeded features.Some features, such as 5.7K recording mode, require moreprocessing power and reduce the camera's ability to operatein high-temperature environments. Using default settings, thecamera operates in temperatures of up to 40°C (104°F).• Verify the battery is installed correctly (Installing the Battery,page 1).• Fully charge the battery (Charging the Battery, page 1).• Verify the battery temperature is at least 0°C (32°F) (LowTemperature Performance Tips, page 14).My camera feels warm while it is operatingIt is normal for the camera to feel warm during typical use,especially while it is recording high-resolution video ortransmitting a Wi‑Fi signal.Some G-Metrix data is missingSome G-Metrix data requires you to enable or pair sensors, oruse specific accessories. Some G-Metrix data may not beavailable for all recording situations or when you are notrecording video.• Enable GPS (System Settings, page 13), and go to an areawith a clear view of the sky.Location, speed, distance, and altitude data require a GPSsignal.• Connect additional ANT+ sensors (Pairing ANT+ Sensors,page 12).Some data is available only when a compatible ANT+ sensoris connected.My video recordings do not look smooth• If video recordings appear shaky, use the VIRB Editapplication or the Garmin VIRB mobile app to apply imagestabilization to the video.• If video recordings stutter or skip frames, install arecommended, high-speed memory card.For more information about recommended memory cards, goto garmin.com/VIRBcards.• Verify your playback device or software is capable of playingthe video smoothly.For example, if you are playing a 360-degree video, verify theplayback device or software is capable of playing 5K videoand 360-degree video. The VIRB Edit application isrecommended for video playback.• Transfer the video to your computer or playback device.Some memory card readers do not read data quickly enoughto play high-resolution video directly from the memory card.• Use the VIRB Edit application to play and edit video.Go to garmin.com/VIRBEdit to download the VIRB Editapplication.My device turns off when I stop recordingvideoIf you turn on the device by moving the recording switch forward,the device turns off when you move the recording switchbackward. This allows you to maximize battery life by turning offthe device when it is not recording (Turning the Camera On andOff Using the Recording Switch, page 2).Extending the Battery Life• Disable Wi‑Fi.• Enable Auto-Off in the system settings (System Settings,page 13).• Turn the device on and off using the recording switch(Turning the Camera On and Off Using the Recording Switch,page 2).• Disable ANT+, Wi‑Fi, and remote wake-up when not in use.Troubleshooting 15 |
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