Garmin VIVOSMART 4 Owner's Manual

Contents

1 Wipe the device using a cloth dampened with a milddetergent solution.2 Wipe it dry.After cleaning, allow the device to dry completely.TIP: For more information, go to www.garmin.com/fitandcare.TroubleshootingIs my smartphone compatible with mydevice?The vívosmart 4 device is compatible with smartphones usingBluetooth wireless technology.Go to www.garmin.com/ble for compatibility information.My phone will not connect to the device• Bring the device within range of your smartphone.• If your devices are already paired, turn Bluetooth off on bothdevices, and turn it back on.• If your devices are not paired, enable Bluetooth wirelesstechnology on your smartphone.• On your smartphone, open the Garmin Connect Mobile app,select or , and select Garmin Devices > Add Device toenter pairing mode.• On your device, press to view the menu, and swipe toselect > to enter pairing mode.Activity TrackingFor more information about activity tracking accuracy, go togarmin.com/ataccuracy.My step count does not seem accurateIf your step count does not seem accurate, you can try thesetips.• Wear the device on your non-dominant wrist.• Carry the device in your pocket when pushing a stroller orlawn mower.• Carry the device in your pocket when actively using yourhands or arms only.NOTE: The device may interpret some repetitive motions,such as washing dishes, folding laundry, or clapping yourhands, as steps.The step counts on my device and my GarminConnect account don't matchThe step count on your Garmin Connect account updates whenyou synchronize your device.1 Select an option:• Synchronize your step count with the Garmin Connectapplication (Syncing Your Data with Your Computer,page 7).• Synchronize your step count with the Garmin ConnectMobile app (Syncing Your Data with the Garmin ConnectMobile App, page 7).2 Wait while the device synchronizes your data.Synchronizing can take several minutes.NOTE: Refreshing the Garmin Connect Mobile app or theGarmin Connect application does not synchronize your dataor update your step count.My stress level does not appearBefore the device can detect your stress level, wrist-based heartrate monitoring must be turned on.The device samples your heart rate variability throughout theday during periods of inactivity to determine your stress level.The device does not determine your stress level during timedactivities.If dashes appear instead of your stress level, be still, and waitwhile the device measures your heart rate variability.My intensity minutes are flashingWhen you exercise at an intensity level that qualifies towardyour intensity minutes goal, the intensity minutes flash.Exercise for at least 10 consecutive minutes at a moderate orvigorous intensity level.The floors climbed amount does not seem accurateYour device uses an internal barometer to measure elevationchanges as you climb floors. A floor climbed is equal to 3 m(10 ft.).• Locate the small barometer holes on the back of the device,near the charging contacts, and clean the area around thecharging contacts.The barometer performance may be affected if the barometerholes are obstructed. You can rinse the device with water toclean the area.After cleaning, allow the device to dry completely.• Avoid holding handrails or skipping steps while climbingstairs.• In windy environments, cover the device with your sleeve orjacket as strong gusts can cause erratic readings.Tips for Erratic Heart Rate DataIf the heart rate data is erratic or does not appear, you can trythese tips.• Clean and dry your arm before putting on the device.• Avoid wearing sunscreen, lotion, and insect repellent underthe device.• Avoid scratching the heart rate sensor on the back of thedevice.• Wear the device above your wrist bone. The device shouldbe snug but comfortable.• Warm up for 5 to 10 minutes and get a heart rate readingbefore starting your activity.NOTE: In cold environments, warm up indoors.• Rinse the device with fresh water after each workout.Tips for Erratic Pulse Oximeter DataIf the pulse oximeter data is erratic or does not appear, you cantry these tips.• Remain motionless while the device reads your blood oxygensaturation.• Wear the device above your wrist bone. The device shouldbe snug but comfortable.• Hold the arm wearing the device at heart level while thedevice reads your blood oxygen saturation.• Clean and dry your arm before putting on the device.• Avoid wearing sunscreen, lotion, and insect repellent underthe device.• Avoid scratching the optical sensor on the back of the device.• Rinse the device with fresh water after each workout.Tips for Improved Body Battery Data• Your Body Battery level updates when you sync your devicewith your Garmin Connect account.• For more accurate results, wear the device while sleeping.• Rest and good sleep charge your Body Battery.• Strenuous activity, high stress, and poor sleep can causeyour Body Battery to drain.10 Troubleshooting