9.2Chapter 9 Using HotSync® OperationsHotSync® Operations: Performing a HotSync Operation for the First TimeCreating a User ProfileYou can create a user profile to load data into a handheld without associating that data with a user name. This feature allows SystemAdministrators to configure several Garmin handhelds with specific information (such as a company phone list) before distributingthem to their actual users. In Windows, you use the File Link feature of the Palm™ Desktop software to import information fromexternal files. For more information see “Using File Link” later in this chapter.The user profile feature is designed only for a first-time HotSync operation, before you assign a user name to a particular handheld.To create a user profile:1. Open Palm Desktop software.2. From the Tools menu, choose Users.3. Click Profiles.4. Click New. Enter a unique name for the profile and click OK.5. Click OK to return to Palm Desktop software.6. Select the profile from the User list and create the data for the profile (for example, company phone list, and so on).To use a profile for the first-time HotSync ® operation:1. Place the new handheld in the cradle.2. Press the HotSync button on the cradle.3. Click Profiles.4. Select the profile that you want to load on the handheld, and click OK.5. Click Yes to transfer all the profile data to the handheld.The next time you perform a HotSync operation, Palm Desktop software prompts you to assign a user name to the handheld.