33Troubleshootingwww.gateway.comTroubleshootingUse the following information to solve common problems.The LED does not blink when a button is pressed.■ Replace the batteries. See “Inserting batteries” on page 7.The LED blinks when a component mode is pressed, but thecomponent does not respond.■ Make sure that you are less than 15 feet (4.57 meters) from the infraredremote sensors on the component.■ Make sure that nothing is blocking the infrared remote sensors on theremote control or the component.■ Make sure that the remote was programmed for that component. See“Programming the remote control” on page 8.The remote control will not accept the component program code.■ Make sure that you followed all the steps in the programming procedure.See “Programming the remote control” on page 8.■ Make sure that you tried all the program codes listed for the componentmanufacturer. See “Component program codes” on page 9.■ Perform the component code search procedure. See “Searching forcomponent codes” on page 20.