GECKOGECKO®® TERMS OF WARRANTYTERMS OF WARRANTYWARRANTY:GECKO MUSIC GROUP warrants its GECKO® products for a period of three (3) years from the original dateof purchase, in accordance to the warranty regulations described below.WHAT IS COVERED:During the applicable warranty period, GECKO MUSIC GROUP warrants the product against defects inmaterials and workmanship and against malfunctions. GECKO MUSIC GROUP will remedy all such defectsand malfunctions without charge for parts or labour if the warranty applies. In the case that other parts areused which constitutes an improvement, GECKO MUSIC GROUP may, at its discretion, charge the customerfor the additional cost of these parts. Final determination of warranty coverage lies solely with GECKOMUSIC GROUP.WHAT IS NOT COVERED:1. If the product needs to be modified or adapted in order to comply with applicable technical or safetystandards on a national or local level, in any country which is not the country where the product wasoriginally developed and manufactured, this modification/adaptation shall not be considered a defect inmaterial or workmanship.2. Normal wear and tear, in particular, of faders, cross faders, potentiometers, keys/buttons, valves,guitar/bass strings, machine heads, pick-up covers, vinyl covers, illuminants, and similar parts are notcovered by this warranty.3. Improper handling, neglect or failure to operate the unit in compliance with the instructions given in theuser or service manuals.4. Connection or operation of the unit in any way that does not comply with the technical or safetyregulations applicable in the country where the product is used.5. Damages/defects caused by force of nature or any other condition that is beyond the control of GECKOMUSIC GROUP.6. Any repair or opening of the unit carried out by unauthorized personnel (user included) will void thewarranty.7. Modification or removal of serial numbers.OBTAINING WARRANTY SERVICE:To return a GECKO® product for warranty service, first fill out the Online Technical Report onwww.geckomusic.net and submit for an authorization/service number. Write the authorization/servicenumber so that it is prominently displayed on the outside of the shipping carton. Any products receivedwithout an authorization/service number that is clearly visible upon arrival at the factory will be refused.Enclose proof of the original delivery date or a copy of the original sales receipt/invoice. Enclose adescription of the suspected defect or malfunction and the condition, if any, which caused the problem.Return the product to GECKO MUSIC GROUP.WARRANTY SHIPPING:You are responsible for prepaying shipping costs F.O.B. GECKO MUSIC GROUP, Melaka, Malaysia.Shipped product(s) must be properly packaged. Use original shipping cartons and packing materials wherepossible. GECKO MUSIC GROUP is not responsible for damages resulting from inadequate and or improperpacking. Products received with damages due to improper packaging will be deemed out of warranty.______________________________________________________________________________________1313© GECKO MUSIC GROUP. All Rights Reserved.