Genie GCG Manual 

Also see for Chain Glide Series GCG: Manual User manual Owner's manual

Contents

Genie GCG Manual  Manual pdf 22 page image

22IMPORTANT SAFETY INSTRUCTIONS1. READ AND FOLLOW ALL INSTRUCTIONS.2. Never let children operate or play with the door controls. Keep the remote control away from children.3. Always keep the moving door in sight and away from people and objects until the door is completelyclosed. NO ONE SHOULD CROSS THE PATH OF THE MOVING DOOR.4. NEVER GO UNDER A STOPPED, PARTIALLY OPEN DOOR.5. Test operator monthly. The door MUST reverse on contact with a 11/ 2" high object (or a 2" x 4"board laid flat) at the center of the doorway on the floor. After adjusting either the force or the limit oftravel, retest the door Opener. Failure to adjust the Opener properly may cause severe injury or death.6. When possible, use the emergency release only when the door is closed. Use caution when using thisrelease with the door open. Weak or broken springs are capable of increasing the rate of door closureand increasing the risk of severe injury or death.7. KEEP DOORS PROPERLY BALANCED. See Owner’s Manual. An improperly balanced door increasesthe risk of severe injury or death. Have a qualified service person make repairs to cables, springassemblies, and other hardware.8. SAVE THESE INSTRUCTIONS.WARNING:To reduce the risk of severe injury or death:MAINTENANCE1. Door springs and hardware.• Do not operate garage door automatically ormanually if springs are broken.– CONTACT A PROFESSIONAL FOR SERVICE.2. Door balance.• Close the door.• Pull emergency release knob down to releasedoor from carriage assembly.• Raise door manually approximately 3 feet.– Door should stay in that position or closevery slowly.– If door moves quickly, HAVE DOOR SERVICEDBY A PROFESSIONAL.• Close the door.• Pull emergency release knob toward powerhead to place release lever in engaged position.– Operate door using remote.– Door will re-attach itself to carriage assembly.3. Contact reverse.• Place a 2" x 4" board laid flat on floor.– In center of garage door opening.• Close door by using wall button orremote control.– Door fails to reverse on contact with board seeSection 7 CONTACT REVERSE.– Operator still fails CONTACT ASERVICE PROFESSIONAL.ROUTINE MONTHLY MAINTENANCEUse This Guide To Correct Problems With Door Operator.If These Solutions Do Not Work,Call Customer Service at 1.800.35.GENIESELF-DIAGNOSTICSTB SYSTEM TROUBLESHOOTINGSOURCERED LED SENSORGREEN LED INDICATEDCONDITION REQUIREDACTIONON ON NORMAL OPERATION NONE REQUIREDOFF OFF 1. POWER HEAD NOTPOWERED2. WIRING FROMPOWER HEAD BAD1. CHECK BREAKERS,FUSES, PLUGS2. CHECK WIRING FOROBVIOUS SHORTSOFF ON 1. WIRING TOSOURCE MISSINGOR BAD2. POWER HAS BEENINTERRUPTED1. CHECK WIRING2. REMOVE POWERAND REAPPLY2 BLINKS, PAUSE(REPEAT)ON 1. BEAM NOT ALIGNED2. BEAM OBSTRUCTED3. SENSOR DEFECTIVE1. CHECK ALIGNMENT2. CHECK FOROBSTRUCTION3. CALL CUST. SERV.2 BLINKS, PAUSE(REPEAT)1. WIRE TO SENSORMISSING OR BAD2. SENSOR DEFECTIVE1. CHECK WIRING2. CALL CUST. SERV.OFF3 BLINKS, PAUSE(REPEAT)ON 1. SENSOR RECEIVINGINTERFERENCE1. ATTEMPT TODETERMINE SOURCEOF INTERFERENCE2. CALL CUST. SERV.4 BLINKS, PAUSE(REPEAT)ON 1. SOURCE NOTSENDING PULSES2. SOURCE DEFECTIVE1. CALL CUST. SERV.2. CALL CUST. SERV.NOTE: IF OPERATING PROBLEM EXISTS, THE DOOR CAN BE CLOSED IF YOU:• DISCONNECT THE STB SYSTEM FROM THE OPERATOR• HOLD WALL CONTROL BUTTON DOWN UNTIL DOOR IS CLOSED(REMOTE CONTROL & WIRELESS KEYPAD WILL NOT WORK WITHOUT STB)For Answers: CALL CUSTOMER SERVICE at 1.800.35.GENIETROUBLESHOOTING GUIDE4. Safe-T-Beam® System.• Use Self-Diagnostic STB system Troubleshootinginformation to maintain safe operation (Below).10