Genie GCG Manual 

Also see for Chain Glide Series GCG: Manual User manual Owner's manual

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Genie GCG Manual  Manual pdf 27 page image

CThe Genie Company Professional Access SystemsLIMITED WARRANTYWhat is covered: Any defect in material and product workmanship from personal,normal household use in accordance with the Owner s Manual.For how long:H2000C-1 Series - 3 years on Motor, and 1 year on all other parts.350L- 1 Series - 3 years on Motor, and 1 year on all other parts.350L - 2 Series - 5 years on Motor, and 2 years on all other parts.350L-2WKC Series - Lifetime* on Motor, 2 years on all other parts.350L-2C Series - 5 years on Motor, 2 years on all other parts.350L-2WK Series - 5 years on Motor, 2 years on all other parts.500ML Series - 5 years on Motor, and 3 years on all other parts.700ML Series - Lifetime* on Motor, 3 years on all other parts.*Lifetime warranty - warranted for as long as you own your home.Who gets the warranty: This warranty is limited to the consumer who originallypurchased the product.Geographic scope: This warranty applies only to Genie products purchased inthe United States and Canada.What we will do: If your Genie product is defective, we will repair it or, at ouroption, replace it at no charge to you. If we repair your Genie product, we may usenew or reconditioned replacement parts. If we choose to replace your Genieproduct, we may replace it with a new or reconditioned one of the same orsimilar design.Limitations:IMPLIED WARRANTIES, INCLUDING THOSE OF FITNESS FOR A PARTICULARPURPOSE AND MERCHANTABILITY (AN UNWRITTEN WARRANTY THAT THEPRODUCT IS FIT FOR ORDINARY USE), ARE LIMITED TO ONE YEAR FROMTHE DATE OF PURCHASE. GENIE WILL NOT PAY FOR: LOSS OF TIME;INCONVENIENCE; LOSS OF USE OF YOUR GENIE PRODUCT OR PROPERTYDAMAGE CAUSED BY YOUR GENIE PRODUCT OR ITS FAILURE TO WORK;ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES; OR ANYDAMAGES RESULTING FROM MISUSE OR MODIFICATION OF YOUR GENIEPRODUCT.Some states and provinces do not allow limitations on how long an impliedwarranty lasts or the exclusion of incidental or consequential damages, so theabove exclusions may not apply to you.How to get warranty service: To obtain warranty service for your Genieproduct, you must provide proof of the date and place of purchase of the product.1. Do-It-Yourself-Service. Call the Genie Consumer Connection toll free at1.800.354.3643 to speak in person to a trained Genie representative forassistance in diagnosing the problem and arranging to supply you with theSAVE THESE INSTRUCTIONSVisit Our Website at:www.geniecompany.comManufactured under one or more of the following U.S. patents:3,898,582 4,041,259 4,048,630 4,064,487 4,103,238 5,222,403Other Patents applied for.CORRESPONDENCE WITH FACTORY MUST INCLUDE DATE / MFG. NO.(LOCATED UNDER LENS OF POWER HEAD)FILL THIS IN AT TIME OF INSTALLATION FOR YOUR OWN RECORDS, SO THAT IT WILLBE AVAILABLE IF YOU EVER NEED TO CALL US.Date Purchased _____/_____/_____ Serial Number _____/_____/______Operator Model _________________________________________________________________________Remote Control Model____________________________________________________________________Dealer Name ____________________________________________________________________________Dealer Address _________________________________________________________________________City ___________________________________________________________________________________State __________________________________________________________________________________Zip _____________________required parts for do-it-yourself repairs. Trained service representatives areavailable Monday-Friday, 8:00 a.m. - 11:00 p.m., Eastern Time, and on Saturday,11:00 p.m. to 8:00 p.m., Eastern Time (subject to holidays) You may also get theinformation you need at www.geniecompany.com.2.Service From Authorized Dealers.You also may obtain warranty service from Genie authorized dealers listed in theenclosed directory. Please note that this listing is subject to change withoutnotice; we recommend that you verify the dealer s status by calling the GenieConsumer Connection at 1.800.654.3643 or by visiting www.geniecompany.combefore reaching any agreement on service. If warranty service is provided by anauthorized dealer, Genie will provide all required parts under warranty at nocharge to you, but the dealers are independent business people and may rendera bench or service call charge for their services. Genie will not reimburse you orotherwise be responsible for those charges.We suggest that you retain your original packing material in the event you needto ship your Genie product. Be sure to include your name, address, telephonenumber, proof of date and place of purchase and a description of the operatingproblem. After repairing or, at our option, replacing, your Genie product, we willship it to your home at no cost to you for parts and labor, but you will have to paya minimum of $8.00 for shipping and handling charges.Your choice of either one of the above-described service options is yourexclusive remedy under this warranty.What this warranty does not cover: This warranty does not cover batteries(which are considered replaceable parts), installation, commercial use, defectsresulting from accidents, damage while in transit to our service location or damageresulting from alterations, misuse or abuse, lack of proper maintenance,unauthorized repair or modification of the product, affixing of any attachment notprovided with the product, programming of the Remote Control Devices,Safe-T-Beam® adjustment/cleaning, staples through wiring, pinched or brokenwires, Carriage disengaged, Force Control adjustments, door out of balance,broken springs or cables, power outages, use of extension cords, missing ordamaged parts on discounted, clearanced, final sale or taped cartons, phantomoperations (labor is not covered if Opener is functioning properly while technicianis in garage),fire, flood, or acts of God, or other failure to follow the Owner sManual.This warranty is the only one we will give on your Genie product, and it setsforth all our responsibilities regarding your Genie product. There are no otherexpress warranties.State and province rights: This warranty gives you specific legal rights, and youmay also have other rights which vary from state to state and province to province.FOR ANSWERS: CALL 1.800.354.3643WK YR PIMO D YR