X350 3D-Printer Quick Start GuideSeite: 18/29Stand: 2016/03/24 13:55© German RepRap GmbH 18/29Problem SolutionThere is no material comingout of the nozzle, or thematerial flow is inconsistentRectify contact pressure at the extruder, clean Hot-End, check filamentfeedThe printed object comesloose from the printing bedClean the printing bed, if necessary lubricate it with acetone (NOT ifyou have a BuildTak overlay), printing overlay may be worn out (PETfilm), distance between nozzle and printing board may be wrongSupportWe provide support and all the documentation.DocumentationYou'll find all the documentation online at http://wiki.germanreprap.com . Please register with the siteat wiki.germanreprap.com in order to be able to automatically send notifications and changes ofdocuments you are interested in via email.TelephoneOur hotline is staffed from Monday to Friday (excluding public holidays) between 10:30 - 16:00 andcan be reached at +49 9001 RepRap ( +49 9001 737727) 10). We answer your technicalquestions and provide consulting for more complex setups.0.99 € per minute from a landline in Germany, prices may vary depending on your landline telephone,VOIP or mobile phone providerSupport tickets / E-mailPlease use our support pages at https://support.germanreprap.com to lodge a new ticket and checkthe status of an old one, all free of charge.