The external keyboard does not work.z Make sure that the keyboard cable is properly connected.The USB mouse does not work.z Make sure that the mouse cable is properly connected.The touchpad does not work, or the pointer is difficult to controlwith the touchpad.z Make sure that the touchpad is clean.LAN ProblemsI cannot access the network.z Make sure that the device driver is correctly installed.z Make sure that the LAN cable is properly connected to the RJ-45connector and the network hub.z Make sure that the network configuration is appropriate.z Make sure that the user name or password is correct.WLAN ProblemsI cannot use the WLAN feature.z Make sure that the necessary driver(s) is correctly installed.z Make sure that the WLAN feature is turned on.Transmission quality is poor.z Your computer may be in an out-of-range situation. Move yourcomputer closer to the Access Point or another WLAN device it isassociated with.z Check if there is high interference around the environment and solvethe problem as described next.Troubleshooting 8-9