79Troubleshooting Application Software UpgradeSymptom 1:When upgrading the Comware software using TFTP/FTP, the system displays:==================================================|Note: '.' = Clear field. || '-' = Go to previous field. || Ctrl+D = Quit. |==========================================================================Protocol (FTP or TFTP) :tftp ftpLoad File Name :host:Target File Name :target:Server IP Address :192.168.1.1Local IP Address :192.168.1.253Gateway IP Address :0.0.0.0FTP User Name :userFTP User Password :passwordLoading...Failed!Solution:Fault occurs because the source file does not exist, the network cable is not connected, or the IP addressof the PC is incorrect. Make sure that the source file is in the TFTP/FTP root directory, the cable isconnected securely, and the IP address is set correctly.Symptom 2:When upgrading the Comware software using TFTP, the system displays:==================================================|Note: '.' = Clear field. || '-' = Go to previous field. || Ctrl+D = Quit. |==========================================================================Protocol (FTP or TFTP) :tftp ftpLoad File Name :host:Target File Name :target:Server IP Address :192.168.1.1Local IP Address :192.168.1.253Gateway IP Address :0.0.0.0FTP User Name :userFTP User Password :passwordLoading...Done!