8TroubleshootingPROBLEMPops will not freeze or aretaking too long.I lost my pop sticks, freezesleeves, and/or funnels.Stick will not sit properly in thesleeve.Pops are stuck in base.PROBABLE CAUSE• Pop base may not have gotten cold enough. Ensure base is placed in freezer for at least 8 to 12 hoursbefore use. Make pops immediately after taking base out of freezer since the unit will begin to defrostas it sits out.• May have waited too long in between batches.• Be mindful of the ingredients used in your pops—anything with too much sugar, oil, alcohol, or fatwill not freeze as well as natural juice.• Be sure ingredients are cold when added to the freeze sleeves.• Wash and dry base. Refreeze and try again!• Remember, there may be a small amount of liquid left on the very top surface of the pop. This isnormal and does not mean that pops are not frozen.• Please call 1.800.851.8900 in the U.S. or 1.800.267.2826 in Canada to order replacement parts, or visithamiltonbeach.com in the U.S. or hamiltonbeach.ca in Canada to order replacement parts online.• Make sure sticks are inserted through the funnel attachment and fully seated in the freeze sleeve.• Were freeze sleeves used in base? Ingredients should NEVER be added directly to base.• Are freeze sleeves stuck in base? Moisture may have frozen between base and freeze sleeves. Letbase and pops defrost completely. Wash and dry all parts. Try again, making sure base and freezesleeves are thoroughly dry.840210700 ENv04.qxd:Layout 1 11/15/11 1:57 PM Page 8