55Customer Service InformationBefore Calling for AssistancePlease read before calling:• The blender may warm up duringuse. Under heavy loads withextended blending time periods,the base of the unit may feel warmto the touch. This is normal.• The blender may emit an odor,especially when new. This is com-mon with electric motors.If your blender should malfunc-tion or fail to operate, pleasecheck the following:• Is the blender plugged in?• Is the fuse in the circuit to theblender in working order? If youhave a circuit breaker box, be surethe circuit is closed.• Turn the blender off for 10 to 15seconds, then turn the blenderback on.• If the problem is not due to one ofthe items mentioned above, seeCustomer Service Information.• DO NOT return the blender to theretailer as they do not provideservice.If you have a question about your blender, call our toll-free customer servicenumber. Before calling, please note the model, type, and series numbers and fillin that information below. These numbers can be found on the bottom of yourblender. This information will help us answer your question much more quickly.MODEL:___________________ TYPE :___________________ SERIES: __________________CUSTOMER SERVICE NUMBERSIn the U.S. 1-800-851-8900In Canada 1-800-267-2826hamiltonbeach.comKEEP THESE NUMBERS FOR FUTURE REFERENCE!Assistance and ServiceInformation840121400 ENv03.qxd 6/2/04 3:22 PM Page 5