Troubleshooting table Page GB-33Troubleshooting tableMalfunctions can occur in all electrical appliances. This does not necessarily meanthere is a defect in the appliance. For this reason, please check the tables to see if youcan correct the malfunction.WARNING!Risk of electric shock!■ Never try to repair a defective or suspected defective appliance yourself. You canput your own and future users’ lives in danger. Only authorised specialists are al-lowed to carry out this repair work.Wash result is not satisfactoryProblem Possible causes Solutions, tipsWash result isdissatisfactory/poor.Not enough detergent used. Use more detergent.Water is too hard. Use the amount of detergentrecommended by themanufacturer for the waterhardness in your area.Too much laundry in the drum. Only load the drum with themaximum amount of laundryintended.Selected cycle is not right for thelevel of dirtiness of the laundry.Wash laundry for longer; selectanother wash cycle (see pageGB-14).Water temperature too low. Wash laundry at a higher watertemperature; select another washcycle (see page GB-14).Stains weren’t pre-treated. Treat stains with ox-gall soap orstain remover if necessary.Too much foam iscreated during thewash cycle.Too much detergent used. Next time, use less detergent.Detergent is not suitable forwashing machines.Use detergent suitable forwashing machines.Fabric softener/fabric-care product was notdispensed.Insert in fabric softener/starchcompartment was not insertedproperly or is clogged.Remove insert and insert againproperly; clean if necessary (seepage GB-24).Laundry isdiscoloured.Laundry was washed at atemperature that was too hot.Bleach laundry carefully ifnecessary.Sort through laundry beforewashing (see page GB-11).Coloured pieces of laundry wereadded to the wash.Laundry has mouldstains.Damp and/or worn laundry waskept in the machine.Remove mould stains carefullybefore the next wash, preferablywith a special cleaner. Ask foradvice at a chemist’s.