Harman Kardon 660 Owner's Manual

Harman Kardon 660 Owner's Manual Manual pdf 37 page image

37ENGLISHTROUBLESHOOTING GUIDEproceSSor reSetIf the unit behaves erratically after a power surge, first turn off the MainPower Switch and unplug the AC power cord for at least 3 minutes. Plug thecord back in and turn the receiver on. If this doesn’t help, reset the AVR.NOTE: A system reset erases all user configurations, including videoresolution, speaker and level settings, and tuner presets. After a reset,reenter all of these settings from your notes in the appendix worksheets.To reset the AVR 760/AVR 660, place it in Standby mode (press the front-panel Standby/On Switch so that the Power Indicator turns amber). Thenpress the front-panel AVR Settings and Source List Buttons simultaneouslyuntil the RESET message appears.If the receiver does not function correctly after a processor reset, contact anauthorized Harman Kardon service center for assistance. Authorized servicecenters may be located by visiting the Web site at www.harmankardon.com.NOTE: After performing a system reset, wait at least 1 minute beforepressing any Source Selectors. If The Bridge Source Selector is pressed toosoon, video playback from the iPod will not be available.memoryIf the AVR 760/AVR 660 is unplugged or experiences a power outage, it willretain user settings for up to four weeks.SYMPTOM CAUSE SOLUTIONUnit does not function when MainPower Switch is turned onNo AC Power• Make certain AC power cord is plugged into a live outlet•Check whether outlet is switch-controlled•Display lights, but no sound orpictureIntermittent input connections• Secure all input and speaker connections•Mute is on• Press Mute Button•Volume control is down• Turn up volume control•No sound from any speaker;PROTECT message appears onfront panelAmplifier is in protection mode due to•possible shortCheck speaker wires for shorts at receiver and speaker ends•Amplifier is in protection mode due to•internal problemsContact your local Harman Kardon service center•No sound from surround or centerspeakersIncorrect surround mode• Select a mode other than Stereo•Input is monaural• There is no surround information from mono sources•Incorrect configuration• Check speaker configuration•Stereo or Mono program material• The surround decoder may not create center- or rear-channel•information from nonencoded programsUnit does not respond to remotecommandsWeak batteries in remote• Change remote batteries•Wrong device selected• Press the AVR Settings Button•Remote sensor is obscured• Make certain front-panel sensor is in line of sight of remote or connect•an optional remote sensorIntermittent buzzing in tuner Local interference• Move unit or antenna away from computers, fluorescent lights,•motors or other electrical appliancesSurround Back Speaker settingscannot be accessed, and test tonedoes not play through SurroundBack SpeakersMultizone system has been turned on, and•the surround back channels were reassignedto multizone operationUse the menu system to access the Zone 2 menu and reassign the•surround back channels to the main roomUnable to activate Program modeon remoteAVR Settings Button not held for at least 3•secondsFollow the instructions in the remote’s LCD Display•Remote buttons light, but AVRdoes not respondRemote is in Zone 2 mode• Slide the Zone Switch at the bottom of the remote to the Zone 1•positionUnable to play Internet Radio AVR is not able to access the Internet• Make sure the Network Jack is connected to an active router; navigate•to the Network Settings submenu in the System Setup menu andchange the Network Settings line to “Manual”; contact your ISP toobtain the correct information for the other settings in this submenuUnable to access content on PCfrom Network sourceContent not in proper format• Only content in the form of MP3, WMA and JPEG files may be shared•with the AVRContent has not been shared by network•deviceNetwork device must be running compatible software; network•device must be programmed to share the content over the network;refer to the Network Playback section on page 34 for detailsAdditional information on troubleshooting possible problems with your AVR 760/AVR 660, or installation-related issues, may be found inthe list of “Frequently Asked Questions”, which is located in the Product Support section at www.harmankardon.com.