Harman Kardon AVR 354 Owner's Manual

Also see for AVR 354: Brochure & specs Quick start guide Service manual Service manual

Contents

Harman Kardon AVR 354 Owner's Manual Manual pdf 58 page image

58 58SYMPTOM CAUSE SOLUTIONUnit does not function when Main • No AC Power • Make certain AC power cord is plugged intoPower Switch is pushed a live outlet• Check to see whether outlet is switch-controlledDisplay lights, but no sound • Intermittent input connections • Make certain that all input and speaker connectionsor picture are secure• Mute is on • Press Mute Button• Volume control is down • Turn up volume controlNo sound from any speaker; • Amplifier is in protection mode • Check speaker wire connections for shorts at receiver andPROTECT message appears on due to possible short speaker endsfront panel • Amplifier is in protection mode • Contact your local Harman Kardon service centerdue to internal problemsNo sound from surround or • Incorrect surround mode • Select a mode other than Stereocenter speakers • Input is monaural • There is no surround information from mono sources• Incorrect configuration • Check speaker mode configuration• Stereo or Mono program material • The surround decoder may not create center- or rear-channelinformation from nonencoded programsUnit does not respond to • Weak batteries in remote • Change remote batteriesremote commands • Wrong device selected • Press the AVR selector• Remote sensor is obscured • Make certain front-panel sensor is in line of sight of remoteor connect an optional remote sensorIntermittent buzzing in tuner • Local interference • Move unit or antenna away from computers, fluorescentlights, motors or other electrical appliancesLetters flash in the channel indicator • Digital audio feed paused • Resume play for DVDdisplay and digital audio stops • Check that the correct digital input is selectedSurround Back Speaker settings • Multizone system has been turned • Use the menu system to access the Zone 2 menu and reassigncannot be accessed, and test tone on, and the surround back channels the surround back channels to the main room.does not play through Surround were reassigned to multizone operationBack SpeakersThe XM Preview Channel (001) • XM antenna is not plugged in • Make sure you are using a home audio XM antenna moduleis silent designed for use with XM Ready home audio equipment,and that the module is plugged into the XM Radio Jackon the rear panel of the receiver.• XM antenna is not located in such • The XM Antenna module needs to be placed with ana way as to enable reception unobstructed view of the southern sky, or within range of anXM terrestrial repeater. If necessary, purchase an extensioncable from your XM Radio dealer.Unable to activate Program mode • Source Selector not held for at least • The selector will light as you initially press it, and go dark as youon remote 3 seconds hold it down. Wait at least 3 seconds for the selector to lightup again.Remote behaves erratically • Buttons are pressed too hard • Always press remote control buttons as gently as possible.Remote buttons light, but AVR does • Remote is in Zone 2 mode • Slide the Zone Switch at the bottom of the remote to thenot respond Zone 1 positionAdditional information on troubleshooting possible problems with your AVR 354, or installation-related issues, may be found in the list of “FrequentlyAsked Questions”, which is located in the Product Support section of our Web site at www.harmankardon.com.TROUBLESHOOTING GUIDE