Harman Kardon AVR 3600 Owner's Manual

Also see for AVR 3600: Service manual Worksheet User manual

Harman Kardon AVR 3600 Owner's Manual Manual pdf 48 page image

48TROUBLESHOOTING GUIDESymtom Cause SolutionUnit does not function when Main • No AC Power • Make certain AC power cord is plugged into a live outletPower Switch is turned on • Check whether outlet is switch-controlledDisplay lights, but no sound • Intermittent input connections • Secure all input and speaker connectionsor picture • Mute is on • Press Mute Button• Volume control is down • Turn up volume controlNo sound from any speaker; • Amplifier is in protection mode • Check speaker wires for shorts at receiver and speaker endsPROTECT message appears on due to possible shortfront panel • Amplifier is in protection mode • Contact your local Harman Kardon service centerdue to internal problemsNo sound from surround or • Incorrect surround mode • Select a mode other than Stereocenter speakers • Input is monaural • There is no surround information from mono sources• Incorrect configuration • Check speaker configuration• Stereo or Mono program material • The surround decoder may not create center- or rear-channelinformation from nonencoded programsUnit does not respond to • Weak batteries in remote • Change remote batteriesremote commands • Wrong device selected • Press the Setup Button• Remote sensor is obscured • Make certain front-panel sensor is in line of sight of remoteor connect an optional remote sensorIntermittent buzzing in tuner • Local interference • Move unit or antenna away from computers, fluorescentlights, motors or other electrical appliancesSurround Back Speaker settings • Multizone system has been turned • Use the menu system to access the Zone 2 menu and reassigncannot be accessed, and test tone on, and the surround back channels the surround back channels to the main roomdoes not play through Surround were reassigned to multizoneBack Speakers operationThe SIRIUS Preview Channel (001) • SIRIUS tuner is not plugged in • Use a SIRIUS tuner module designed for use with SIRIUS Ready homeis silent audio equipment, and plug the module into the SIRIUS Radio Jack• SIRIUS tuner is not located in such • The SIRIUS tuner module needs an unobstructed view of thea way as to enable reception southern sky, or to be within range of an SIRIUS terrestrial repeater; ifnecessary, purchase an extension cable from your SIRIUS Radio dealer• SIRIUS signal requires a refresh • Visit www.siriusradio.comUnable to activate Program mode • Source Selector not held for at • The selector will light as you initially press it, and go dark as youon remote least 3 seconds hold it down. Continue to hold it and wait 3 seconds for the selectorto light againRemote buttons light, but AVR does • Remote is in Zone 2 mode • Slide the Zone Switch at the bottom of the remote to thenot respond Zone 1 positionAdditional information on troubleshooting possible problems with your AVR 3600, or installation-related issues, may be found in the list of “FrequentlyAsked Questions”, which is located in the Product Support section at www.harmankardon.com.