Harman Kardon HS 100 Owner's Manual

Also see for HS 100: Brochure Brochure Owner's manual Service manual

Harman Kardon HS 100 Owner's Manual Manual pdf 32 page image

32 TROUBLESHOOTINGTROUBLESHOOTINGIf you experience any of the following difficulties whileusing the system, use this troubleshooting guide to helpyou remedy the problem. Should any problem persist,consult your authorized Harman Kardon dealer.No power.• Is the power cord firmly plugged into the poweroutlet?• The system’s processor may require a reset. In thisevent, unplug the player from the power outlet brieflyand then plug it in again.No picture.• Check that the system is connected correctly andsecurely.• The video cable may be damaged. Replace it with anew one.• Make sure the system is connected to a video inputon the TV (see page 12).• Make sure the TV is turned on.• Make sure the correct video input on the TV isselected for viewing with this system.There is no sound, or volume is very low.• Check that the speakers and components areconnected correctly and securely.• Make sure that you have selected the correct sourceon the system.• Press MUTE on the remote control, if the words“MUTE ON” are blinking on the front-panel display.• The protective circuitry has been activated because ofa short circuit. Turn off the system, eliminate the shortcircuit problem and turn on the power again.• An audio interconnect cable is damaged. Replace itwith a new one.• The system is in pause mode or in slow-motion playmode, or fast forward or fast reverse. Press N toreturn to normal play mode.• Check the speaker settings (see page 16).The audio channels are reversed.• Check that the speakers and components areconnected correctly and securely.Severe hum or noise is heard.• Check that the speakers and components areconnected securely.• Check that the connecting cords are away from atransformer or motor or fluorescent light.• The audio plugs are dirty. Wipe them with a clothslightly moistened with alcohol.• Clean the disc.The surround effect is difficult to hear when youare playing a Dolby Digital soundtrack.• Check to see whether the Dolby Digital mode isturned on properly; otherwise, unload and load thedisc again.• Check the speaker connections.• Depending on the DVD disc, the output signal may attimes be mono or stereo even if the soundtrack isrecorded in Dolby Digital format.The sound comes from the center speaker only.• Depending on the disc, sound may sometimes comefrom the center speaker only. This also applies tomono recordings (from disc or any analog source),when Pro Logic mode is selected. This is normal.No sound is heard from the center speaker.• Adjust center speaker volume (see pages 16).No sound or only very low volume from the rearspeakers.• Adjust the rear speaker volume (see page 16).Radio stations cannot be tuned in.• Check that the antenna is connected correctly. Adjustthe antenna and connect an external antenna ifnecessary.• No stations have been preset.• The tuner mode is not selected, select the Radiomode.The remote does not function.• Remove any obstacles between the remote controland the system.• Move the remote control closer to the system.• Point the remote control at the remote sensor on thefront panel.• Replace all the batteries in the remote control withnew ones if they are weak.• Check that the batteries are loaded correctly.The disc does not play.• There is no disc inside. (“NO DISC” appearson the front-panel display and the TV screen.) Inserta disc.• Insert the disc correctly with the playback side facingdown on the disc tray.• Clean the disc.• The system cannot play certain disc types(see page 3).• DVD with wrong region code (see page 11).Playback stops automatically.• Some discs include an auto pause signal. Whenplaying such a disc, the system stops playback at thesignal.Track Skip or Direct Select with numeric buttons,Search, Slow-Motion Play, Repeat Play or ProgramPlay, etc., cannot be done.• Depending on the DVD, some of the above operationsmay not be available (playback control with DVD).The audio language cannot be changed when youplay a DVD.• Multilingual sound is not recorded on the DVD.• Changing the language for the sound is prohibited onthe DVD.The subtitle language cannot be changed whenyou play a DVD.• Multilingual subtitles are not recorded on the DVD.• Changing the language for the subtitles is prohibitedon the DVD.The subtitles cannot be turned off when you playa DVD.• Depending on the DVD, you may not be able to turnthe subtitles off.The angles cannot be changed when you playa DVD.• Multi-angles are not recorded on most DVDs.• Change the angles when the angle mark appears onthe TV screen.• Changing the angles is prohibited on some DVDs.Please also refer to the Troubleshooting guidecontained in the HKTS 7 owner’s manual if yoususpect a problem with the speakers.32 TROUBLESHOOTING