If your installation has followed the proceduresin this manual, you should enjoy many years oftrouble-free operation and high-quality listeningenjoyment. The PA 2000 does not contain anyuser-serviceable parts. If you suspect a problemthat may require service assistance, contactyour dealer, installer or an authorized HarmanKardon service depot.You may also contact Harman Kardon atwww.harmankardon.com.It is important that any repairs be carried outonly by an authorized Harman Kardon serviceagent to ensure proper service and preserve theprotection of your Limited Warranty. It’s a goodidea to keep your sales slip or receipt in a safeplace (along with this manual) so that it will beavailable to verify the purchase date for war-ranty claims.Input/Output Protection ModeUnder some conditions, such as a shortedspeaker wire, DC voltage on an input connec-tion or thermal overload, the Harman KardonPA 2000 will place itself in a Protect mode toprevent damage to the amplifier. When thishappens, the Protect Indicator 4 will light.When this occurs, IMMEDIATELY turn off theunit using the power switch and correct theproblem. Then turn the unit back on. If the unitcontinues to go into a Protect mode, contactyour dealer or installer for assistance.Service InformationTroubleshooting GuideSYMPTOM CAUSE SOLUTIONAmplifier will not turn on. • Power switch turned off • Turn on power switch.(no power light LED).• Remote trigger cable not properly • Verify connection of trigger cable at both ends.connected.Amplifier turns on, but there’s no audio • Inputs not connected to proper jack. • Check input connections.from one or more channels. • Speakers not connected properly. • Check speaker connections.• Improper settings or levels from • Check the settings on your preamp, processor or controller.processor or controller.Audio plays, then cuts off. • Amplifier shorted • Check speaker connections for short circuit.(Protect Indicator lights).The items listed below are a brief guide to minor problems that may arise with audio equipment such as the PA 2000. Before taking a unit in for service,you should check to see whether any of these hints solve the problem. If these solutions do not rectify the problem or if the problem recurs, contact yourdealer or an authorized Harman Kardon service depot for assistance.PA2000 harman/kardon10