40 Upgrading the Firmware CHAPTER 2Upgrading the FirmwareThe NSG ships with firmware and the web client installed. However,Harmonic periodically releases firmware updates. To find out if theprovided firmware meets your needs or must be updated, contactHarmonic Technical Support.To upgrade a number of NSG devices use the MCT (NSG MassConfiguration Tool). Refer to the MCT Online Help for details.You can also upgrade individual NSG devices manually, as described inthe following section.Updating the FirmwareBefore starting the upgrade process, verify the following:■ There is a BOOTP and TFTP setup in your network.■ You set an IP address to the NSG unit.■ You obtained the new NSG firmware provided by Harmonic TechnicalSupport. Firmware may be provided via the NSG release CD ordownloaded from the Harmonic FTP site.To upgrade the firmware, do the following:1. Copy the new firmware file to a directory accessible by the TFTPserver.2. Via the control panel or Web client, verify that the option BOOTPEnable is selected.3. Via the Web client, verify that the software update option is selected.4. Via the control panel or Web client, reset the NSG unit.5. To determine whether upgrade is completed successfully, wait for thereboot process to complete. Via the control panel or Web client,verify that the device reports the same version number as specified inthe release notes enclosed with the new firmware.