ContentsFigures . . . . . . . . . . . . . . . . . . . . . . . . . . . . vTables . . . . . . . . . . . . . . . . . . . . . . . . . . . . viiNotices . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix6563 Notices and Safety . . . . . . . . . . . . . . . . . . . . . . xYear 2000 Statement . . . . . . . . . . . . . . . . . . . . . . . xTrademarks . . . . . . . . . . . . . . . . . . . . . . . . . . xAbout This Manual . . . . . . . . . . . . . . . . . . . . . . . xiWho Should Read This Manual . . . . . . . . . . . . . . . . . . . xiHow This Manual Is Organized . . . . . . . . . . . . . . . . . . . xiChapter 1. Installing and Configuring the NAS and Its Modem. . . . . . 1-1Unpacking the Nways Switch Administration Station and Its Display . . . . . 1-2Installing the NAS on a Table . . . . . . . . . . . . . . . . . . . 1-2Installing the NAS in a 37U Rack . . . . . . . . . . . . . . . . . . 1-5NAS Installation into a 37U Rack (Standard). . . . . . . . . . . . . 1-6NAS Installation into a 37U Rack (Earthquake Feature). . . . . . . . . 1-7Connecting the NAS to the Display and Keyboard in the 37U Rack . . . . 1-14Installing the NAS in a 29U Rack . . . . . . . . . . . . . . . . . 1-17NAS Installation into a 29U Rack (Standard) . . . . . . . . . . . . 1-18NAS Installation into a 29U Rack (Earthquake Feature) . . . . . . . . 1-19Installing the Display on Top of the 29U Rack . . . . . . . . . . . . 1-23Connecting the NAS in the 29U Rack . . . . . . . . . . . . . . . 1-26Installing and Connecting the External Modem . . . . . . . . . . . . 1-29Installing and Connecting the 7857 Modem. . . . . . . . . . . . . . 1-30Telecommunication Cables Part Numbers . . . . . . . . . . . . . 1-31Installation Procedure. . . . . . . . . . . . . . . . . . . . . 1-32Installing and Connecting the Hayes Modem . . . . . . . . . . . . . 1-37Installing and Connecting the 7858 Modem. . . . . . . . . . . . . . 1-397858 Modem Installation . . . . . . . . . . . . . . . . . . . . 1-39Saving the Configuration of the 7858 . . . . . . . . . . . . . . . 1-42Connecting the 7858 . . . . . . . . . . . . . . . . . . . . . 1-42Chapter 2. START - Finding a Service Procedure . . . . . . . . . . . 2-1Problem Determination Procedures . . . . . . . . . . . . . . . . . 2-2Chapter 3. Nways Switch Administration Station Diagnostics . . . . . . 3-1How to Test the Nways Switch Administration Station and the Different Links 3-1How to Run the Nways Switch Administration Station Diagnostics . . . . . . 3-2Power-On Self-Test (POST) . . . . . . . . . . . . . . . . . . . 3-2Diagnostics Diskette. . . . . . . . . . . . . . . . . . . . . . 3-2How to Test the Link Between the NAS and the Network Support Center . . . 3-5Locally on the NAS . . . . . . . . . . . . . . . . . . . . . . 3-5From the Network Support Center Console . . . . . . . . . . . . . 3-6How to Test the Different Links . . . . . . . . . . . . . . . . . . . 3-7Chapter 4. Nways Switch Administration Station Problem Determination 4-1MAP 0400: Nways Switch Administration Station Symptom . . . . . . . 4-2MAP 0410:Communication Problem Between the NAS and a Remote Console . . . 4-7Modem Exchange Procedure . . . . . . . . . . . . . . . . . . . 4-14© Copyright IBM Corp. 1998, 2000 iii