IBM 419452u - Servers System X3250 M2 Xeon 3.0ghz Installation Manual

Also see for 4190: User guide

Contents

Table 4. Abbreviated list of POST error codes (continued)v Follow the suggested actions in the order in which they are listed in the Actioncolumn until the problem is solved.v See the parts listing in the Problem Determination and Service Guide to determinewhich components are customer replaceable units (CRU) and which componentsare field replaceable units (FRU).v If an action step is preceded by “(Trained service technician only),” that step mustbe performed only by a trained service technician.Error code Description Action1962 A hard disk drive does not containa valid boot sector. 1. Make sure that a startableoperating system is installed.2. Run the hard disk drivediagnostic tests.3. Reseat the followingcomponents:a. Hard disk driveb. Hard disk drive backplanecable or back plate cables4. Replace the followingcomponents one at a time, inthe order shown, restarting theserver each time:a. (Hot-swap models) Harddisk drive cableb. Hard disk drivec. Hard disk drive backplaneor back plated. (Trained service technicianonly) System board5962 Internal CD/DVD driveconfiguration changed.An expected CD or DVD drive wasnot detected.1. Run the Configuration/SetupUtility program and load thedefault settings (see “Using theConfiguration/Setup Utilityprogram” on page 32).2. Reseat the followingcomponents:a. DVD drive cableb. DVD drive3. Replace the followingcomponents one at a time, inthe order shown, restarting theserver each time:a. DVD drive cableb. DVD drivec. (Trained service technicianonly) System boardChapter 5. Solving problems 39