228 IBM System Storage N series Hardware Guide17.4.2 PreparationBefore you install the Host Utilities, verify that the Host Utilities version supports your host andstorage system configuration.Verifying your host and storage system configurationThe Interoperability Matrix lists all supported configurations (individual computer models arenot listed). Windows hosts are qualified based on their processor chips. The Matrix isavailable at this website:http://www.ibm.com/systems/storage/network/interophome.htmlThe following configuration items must be verified: Windows host processor architecture Windows operating system version, service pack level, and required hotfixes HBA model and firmware version Fibre Channel switch model and firmware version iSCSI initiator Multipathing software Veritas Storage Foundation for Windows software Data ONTAP version and cfmode setting Option software such as SnapDrive for WindowsInstalling Windows hotfixesObtain and install the required Windows hotfixes for your version of Windows. Requiredhotfixes are listed in the Interoperability Matrix.Some of the hotfixes require a reboot of your Windows host. You can wait to reboot the hostuntil after you install or upgrade the Host Utilities. When you run the installer for the WindowsHost Utilities, it lists any missing hotfixes. You must add the required hotfixes before theinstaller can complete the installation process.Use the Interoperability Matrix to determine which hotfixes are required for your version ofWindows, then download hotfixes from the following Microsoft download website:http://www.microsoft.com/downloads/search.aspx?displaylang=enEnter the hotfix number in the search box and click the Search icon.Confirming your storage system configurationMake sure that your storage system is properly cabled and the Fibre Channel and iSCSIservices are licensed and started.Add the iSCSI or FCP license and start the target service. The Fibre Channel and iSCSIprotocols are licensed features of Data ONTAP software. If you must purchase a license,contact your IBM or sales partner representative.Remember: If you add a Windows 2008 R2 host to a failover cluster after the Host Utilitiesare installed, run the Repair option of the Host Utilities installation program. This processsets the required ClusSvcHangTimeout parameter.