In all other countries or regions, contact your IBM reseller or IBM marketingrepresentative.Other servicesIBM Update Connector™ is a remote communication tool that you can use withsome IBM computers to communicate with the HelpCenter. Update Connectorenables you to receive and download updates for some of the software thatmight come with your computer.If you travel with your computer or relocate it to a country where yourNetVista machine type is sold, your computer might be eligible forInternational Warranty Service, which automatically entitles you to obtainwarranty service throughout the warranty period. Service will be performed byIBM or by IBM resellers who are authorized to perform warranty service.Service methods and procedures vary by country, and some services might notbe available in all countries. International Warranty Service is deliveredthrough the method of service (such as depot, carry-in, or on-site service) thatis provided in the servicing country. Service centers in certain countries mightnot be able to service all models of a particular machine type. In somecountries, fees and restrictions might apply at the time of service.To determine whether your computer is eligible for International WarrantyService and to view a list of the countries where service is available, go tohttp://www.ibm.com/pc/support/, and click Warranty Lookup. Eligible IBMcomputers are identified by their four-digit machine types. For moreinformation about International Warranty Service, see Service Announcement601-034 at http://www.ibm.com/. Click Support & downloads, clickAnnouncement letters, and click Announcements search. In the Search byletter number only field, type 601-034, and click Search.IBM Integrated Technology Services offers a broad range of informationtechnology support, implementation, and management services. For moreinformation about these services, refer to the Integrated Technology ServicesWeb site at http://www.ibm.com/services/its/.For technical assistance with the installation of, or questions related to, ServicePacks for your preinstalled Microsoft Windows product, refer to the MicrosoftProduct Support Services Web site at http://support.microsoft.com/directory/,or you can contact the IBM HelpCenter. Some fees might apply.28 Quick Reference