8TroubleshootingIf the following situations happen, contact your distributor, salesrepresentatives or IEI customer service center for technical support. The HDD is installed correctly, but the HTB-100-HM170 is unable toboot with AC power input after pressing the power button. Unable to shut down the HTB-100-HM170 normallyPlease have the following information prepared prior to reporting theabnormal situations: Product name and S/N OS, BIOS version and applications A complete description of the abnormal situation (with photos or videoif available)System MaintenanceIf the components of the HTB-100-HM170 fail they must be replaced.Please contact the system reseller or vendor to purchase the replacementparts.Maintenance and CleaningWARNING:1. For safety reasons, turn-off the power and unplug the medicalembedded system before cleaning.2. If you dropped any material or liquid such as water onto the medicalembedded system when cleaning, unplug the power cable immediately.Always make sure your hands are dry when unplugging the power cable.Prior to cleaning any part or component of the HTB-100-HM170, pleaseread the details below. To clean the HTB-100-HM170,o remove dirt with a lightly moistened cloth. Then wipe the externalchassis with a soft dry cloth.o use 75% ethanol alcohol to clean the external chassis. Cleaning frequency: follow the cleaning method guidelines of thehospital. Never spray or squirt liquids directly onto any other components. The interior of the HTB-100-HM170 does not require cleaning. Keepfluids away from the HTB-100-HM170 interior. Never drop any objects or liquids through the openings of theHTB-100-HM170.