Oven cooking results not what expected• Is the appliance level?Level the appliance. See the Installation Instructions.• Is the proper temperature set?Increase or decrease temperature 25°F (15°C).• Was the oven preheated?Wait for oven to preheat before placing food in oven.• Is the proper bakeware being used?See "Bakeware" section.Are the racks positioned properly?See "Positioning Racks and Bakeware" section.• Is there proper air circulation around bakeware?See "Positioning Racks and Bakeware" section.• Is the batter evenly distributed in the pan?Check that batter is level in the pan.• Is the proper length of time being used?Increase or decrease baking or broiling time.• Has the oven door been opened while cooking?Oven peeking releases oven heat and can result in longercooking times.• Are baked items too brown on the bottom?Move rack to higher position in the oven.orDecrease the oven temperature.• Are pie crust edges browning early?Use aluminum foil to cover the edge of the crust and/orreduce baking temperature.ASSISTANCEOR SERVICEBefore calling for assistance or service, please check"Troubleshooting." It may save you the cost of a service call. Ifyou still need help, follow the instructions below.When calling, please know the purchase date and the completemodel and serial number of your appliance. This information willhelp us to better respond to your request.If you need replacement partsIf you need to order replacement parts, we recommend that youuse only factory specified parts. Factory specified parts will fitright and work right because they are made with the sameprecision used to build every new IKEA® appliance.To locate factory specified parts in your area, call us or yournearest designated service center.Call the Whirlpool Customer eXperience Centertoll free: 1-866-664-2449.Our consultants provide assistance with:• Features and specifications on our full line of appliances.• Installation information.• Use and maintenance procedures.• Accessory and repair parts sales.• Specialized customer assistance (Spanish speaking, hearingimpaired, limited vision, etc.).• Referrals to local dealers, repair parts distributors and servicecompanies. Whirlpool designated service technicians aretrained to fulfill the product warranty and provide after-warranty service, anywhere in the United States.To locate the Whirlpool designated service company in yourarea, you can also look in your telephone directory YellowPages.For further assistanceIf you need further assistance, you can write to WhirlpoolCorporation with any questions or concerns at:IKEA Brand Home AppliancesCustomer eXperience Center553 Benson RoadBenton Harbor, MI 49022-2692Please include a daytime phone number in your correspondence.Broiler Pan and GridOrder Part Number 4396923Stainless Steel Cleaner and Polish(stainless steel models)Order Part Number 31462All-Purpose Appliance CleanerOrder Part Number 31662Call the Whirlpool Canada LP Customer Interaction Centre tollfree: 1-866-664-2449.Our consultants provide assistance with:• Features and specifications on our full line of appliances.• Use and maintenance procedures.• Accessory and repair parts sales.• Referrals to local dealers, repair parts distributors, andservice companies. Whirlpool Canada LP designated servicetechnicians are trained to fulfill the product warranty andprovide after-warranty service, anywhere in Canada.For further assistanceIf you need further assistance, you can write to WhirlpoolCanada LP with any questions or concerns at:Customer eXperience CentreWhirlpool Canada LP1901 Minnesota CourtMississauga, Ontario L5N 3A7Please include a daytime phone number in your correspondence.13