COOKTOP CAREC nngIMPORTANT: Before cleaning, make sure all controls are off andthe cooktop is cool. Always follow label instructions on cleaningproducts.Soap, water and a soft cloth or sponge are suggested first unlessotherwise noted.CERAMIC GLASS (on some models)Do not use steel wool, abrasive powder cleansers, chlorinebleach, rust remover or ammonia because damage may occur.Always wipe with a clean, wet cloth or sponge and dry thoroughlyto avoid streaking and staining.A Cooktop Scraper (included) is also recommended for stubbornsoils. The Cooktop Scraper uses razor blades. Store razor bladesout of the reach of childrenCooktop Cleaner Part Number 31464 (not included) isrecommended for regular use to help avoid scratches, pitting andabrasions, and to condition the cooktop. It may be ordered as anaccessory. See "Assistance or Service" to order.Light to moderate soil• Paper towels or clean damp sponge:Clean while the cooktop is still warm. You may want to wearoven mitts while doing so.Sugary spills (jellies, candy, syrup)• Cooktop Scraper:Clean while the cooktop is still warm. You may want to wearoven mitts while cleaning the cooktop.• Cooktop Cleaner and clean damp paper towel:Clean as soon as cooktop has cooled down. Rub creme intosurface with a damp paper towel or soft cloth. Continuerubbing until white film disappears.Heavy soil, dark streaks, specks and discoloration• Cooktop Cleaner or nonabrasive cleanser:Rub product into soil with a damp paper towel or soft cloth.Continue rubbing until white film disappears.Burned-on soil• Cooktop Cleaner and Cooktop Scraper:Rub creme into soil with damp paper towel. Hold scraper asflat as possible on surface and scrape. Repeat for stubbornspots. Polish entire cooktop with creme and paper towel.Metal marks from aluminum and copper• Cooktop Cleaner:Clean as soon as cooktop has cooled down. Rub creme intosurface with a damp paper towel or soft cloth. Continuerubbing until white film disappears. The marks will not totallydisappear but after many cleanings become less noticeable.Tiny scratches and abrasions• Cooktop Cleaner:Rub creme into surface with a damp paper towel or softcloth. Continue rubbing until white film disappears. Scratchesand abrasions do not affect cooking performance and aftermany cleanings become less noticeable.COOKTOP CONTROLSDo not use steel wool, abrasive cleansers or oven cleaner.Do not soak knobs.When replacing knobs, make sure knobs are in the OFF position.On some models, do not remove seals under knobs.• Soap and water or dishwasher: Pull knobs straight away fromcontrol panel to remove.TROUBLESHOOTINGTry the solutions suggested here first in order to avoid thecost of an unnecessary service call,Nothing will operate• Has a household fuse blown, or has a circuit breakertripped?Replace the fuse or reset the circuit breaker. If the problemcontinues, call an electrician.• Is the cooktop wired properly?See Installation Instructions.Cooktop will not operate• Is the control knob set correctly?Push in knob before turning to a setting.• On some ceramic glass models, is the Control Lock set?See "Control LocWAII Off" section.Excessive heat around cookware on cooktop• Is the cookware the proper size?Use cookware about the same size as the surface cookingarea, element or surface burner. Cookware should not extendmore than 1/2"(1.3 cm) outside the cooking area.Cooktop cooking results not what expected• Is the proper cookware being used?See "Cookware" section.• Is the control knob set to the proper heat level?See "Cooktop Controls" section.• Is the appliance level?Level the appliance. See the Installation Instructions.