IKEA Lagan HGA4K User Manual

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IKEA Lagan HGA4K User Manual Manual pdf 24 page image

IKEA GUARANTEEHow long is the IKEA guarantee valid?This guarantee is valid for five (5) years fromthe original date of purchase of Your appli-ance at IKEA, unless the appliance is namedLAGAN in which case two (2) years of guar-antee apply. The original sales receipt is re-quired as proof of purchase. If service work iscarried out under guarantee, this will not ex-tend the guarantee period for the appliance,Which appliances are not covered by theIKEA five (5) years guarantee?The range of appliances named LAGAN andall appliances purchased in IKEA before 1st ofAugust 2007Who will execute the service?IKEA service provider will provide the servicethrough its own service operations or author-ized service partner network.What does this guarantee cover?The guarantee covers faults of the appliance,which have been caused by faulty constructionor material faults from the date of purchasefrom IKEA. This guarantee applies to domesticuse only. The exceptions are specified underthe headline “What is not covered under thisguarantee?” Within the guarantee period, thecosts to remedy the fault e.g. repairs, parts, la-bour and travel will be covered, provided thatthe appliance is accessible for repair withoutspecial expenditure. On these conditions theEU guidelines (Nr. 99/44/EG) and the respec-tive local regulations are applicable. Replacedparts become the property of IKEA.What will IKEA do to correct the problem?IKEA appointed service provider will examinethe product and decide, at its sole discretion,if it is covered under this guarantee. If consid-ered covered, IKEA service provider or its au-thorized service partner through its own serv-ice operations, will then, at its sole discretion,either repair the defective product or replaceit with the same or a comparable product.What is not covered under this guarantee?• Normal wear and tear.• Deliberate or negligent damage, damagecaused by failure to observe operating in-structions, incorrect installation or by con-nection to the wrong voltage, damagecaused by chemical or electro-chemical re-action, rust, corrosion or water damage in-cluding but not limited to damage caused byexcessive lime in the water supply, damagecaused by abnormal environmental condi-tions.• Consumable parts including batteries andlamps.• Non-functional and decorative parts whichdo not affect normal use of the appliance,including any scratches and possible colordifferences.• Accidental damage caused by foreign ob-jects or substances and cleaning or unblock-ing of filters, drainage systems or soapdrawers.• Damage to the following parts: ceramicglass, accessories, crockery and cutlery bas-kets, feed and drainage pipes, seals, lampsand lamp covers, screens, knobs, casingsand parts of casings. Unless such damagescan be proved to have been caused by pro-duction faults.• Cases where no fault could be found duringa technician’s visit.• Repairs not carried out by our appointedservice providers and/or an authorizedservice contractual partner or where non-original parts have been used.• Repairs caused by installation which is faultyor not according to specification.• The use of the appliance in a non-domesticenvironment i.e. professional use.• Transportation damages. If a customertransports the product to their home or otheraddress, IKEA is not liable for any damagethat may occur during transport. However,if IKEA delivers the product to the customer'sdelivery address, then damage to the prod-uct that occurs during this delivery will becovered by this guarantee.ENGLISH 24