14ENGLISHArea of validityFor appliances which are purchased inone EU country and taken to another EUcountry, the services will be provided inthe framework of the guarantee conditionsnormal in the new country. An obligationto carry out services in the framework ofthe guarantee exists only if the appliancecomplies and is installed in accordance with:• the technical specifications of the countryin which the guarantee claim is made;• the Assembly Instructions and UserManual Safety Information.AFTER SALES for IKEA appliancesPlease don’t hesitate to contact IKEA to:• make a service request under thisguarantee;• ask for clarification on functions of IKEAappliances.To ensure that we provide you with thebest assistance, please read carefully theAssembly Instructions and/or the UserManual before contacting us.How to reach us if you need our serviceThe IKEA after sales customer service centrewill assist you on the phone with basictrouble shooting for your appliance at thetime of service call request. Please see theIKEA catalogue or visit www.ikea.com to findyour local store phone number and openingtime.In order to provide you a quickerservice, please also always refer tothe IKEA article number (8 digit code)placed on the rating plate of yourappliance.SAVE THE SALES RECEIPT!It is your proof of purchase and requiredfor the guarantee to apply. The salesreceipt also reports the IKEA name andarticle number (8 digit code) for each of theappliances you have purchased.Do you need extra help?For any additional questions not relatedto After Sales of your appliances pleasecontact your nearest IKEA store call centre.We recommend you read the appliancedocumentation carefully before contactingus.