Jabra Link 380c MS Quick Start Manual

Jabra Link 380c MS - USB-C - Bluetooth AdapterCan I pair my Jabra Enterprise Bluetooth device directly with acomputer or softphone?Your Jabra Enterprise Bluetooth device is engineered to connect with acomputer using the included Jabra Bluetooth adapter. Some users mayhave success pairing a Jabra Enterprise Bluetooth device directly with acomputer (not using the Jabra Bluetooth adapter). However, the fullfunctionality of the Jabra device may not be available. For example, youmay be able to send and receive audio, but the buttons on the devicemay not work for call controls with a softphone client such as MicrosoftTeams, as they would when using the Jabra Bluetooth adapter.If you do pair directly with a computer, note that it must support thefollowing:The Hands Free (HFP) or Headset (HSP) Bluetooth profile.The Advanced Audio Distribution Profile (A2DP) Bluetooth profile.In addition, ensure that all devices, including your Jabra EnterpriseBluetooth device, are up to date with the latest firmware/software.When pairing your Jabra Enterprise Bluetooth device, follow the samesteps that you would for pairing with a mobile device. To troubleshootchallenges when connected directly to a computer or softphone client,try the following steps:Check that the Bluetooth connection is active on the computer.Remove the previous pairing and re-pair.Reset your Jabra device.Ensure that you have the latest version of the softphone clientinstalled.Ensure that your Jabra device is selected as the audio device on yourcomputer and the softphone client.03/01/2024 01:43https://www.apac.jabra.com/supportpages/jabra-link-380/14208-22/faq/7251a16d-3d22-4847-9af4-d98f21d047d5 Page 1 of 2

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