TROUBLESHOOTINGBEFORE CALLING FOR SERVICEIf the grill does not function properly, use the checklist below before contacting your dealer for service. You maysave yourself the cost of a service call.PROBLEMS WHAT TO DOGrill will not light when the controlknob is rotated.• Check to see if house NG valve is open.• Check to see if LP tank is empty.• Clean wire(s) and/or electrode with rubbing alcohol and aclean swab.• Make sure the wire is connected to the electrodeassembly.• Check to see if other burners operate. If so, check the gasorifice on the malfunctioning burner for an obstruction.Burner flame is yellow or orange andthe gas odor is present.• Contact customer service at 1-800-554-5799.Low heat with the knob on “HI”. • Check to see if the fuel hose is bent or kinked.• Make sure the grill area is clear of dust.• Check your gas supply and gas pressure.• If it is only one burner that appears low, make sure theorifice or burner is clean.INSECT WARNINGSpiders and insects can nest in the burners ofthis and other grills, which could disrupt gasflow. This dangerous condition could cause afire behind and beneath the valve panel,damaging the grill and making it unsafe tooperate.Inspect the grill at least twice a year.WHEN TO LOOK FOR SPIDERSYou should inspect the burners twice a year orimmediately after any of the following conditionsoccur:1. The smell of gas in conjunction with theburner flames appearing yellow.2. The grill does not reach temperature.3. The grill heats unevenly.4. The burners make popping noises.22