14Temperature and MoistureTemperature is too warm■ New installation? Allow 24 hours following installation forthe refrigerator to cool completely.■ Door(s) opened often or left open? Allows warm air to enterrefrigerator. Minimize door openings and keep doors fullyclosed.■ Large load of food added? Allow several hours forrefrigerator to return to normal temperature.■ Controls set correctly for the surrounding conditions?Adjust the controls a setting colder. Check temperature in24 hours. See “Using the Controls.”■ Refrigerator not cooling? For models with digital controls,turn the refrigerator OFF and then ON to reset. If this does notcorrect the problem, call for service.■ Air vents blocked? Remove any item from in front of the airvents.There is interior moisture buildupNOTE: Some moisture buildup is normal.■ Humid room? Contributes to moisture buildup.■ Door(s) opened often or left open? Allows humid air toenter refrigerator. Minimize door openings and keep doorsfully closed.Ice and WaterThe ice maker is not producing ice or not enough ice■ Refrigerator connected to a water supply and the supplyshutoff valve turned on? Connect refrigerator to watersupply and turn water shutoff valve fully open.■ Kink in the water source line? A kink in the line can reducewater flow. Straighten the water source line.■ Ice maker turned on? Make sure wire shutoff arm or switch(depending on model) is in the ON position.■ New installation? Wait 24 hours after ice maker installationfor ice production to begin. Wait 72 hours for full iceproduction.■ Large amount of ice recently removed? Allow 24 hours forice maker to produce more ice.■ Ice cube jammed in the ice maker ejector arm?Remove ice from the ejector arm with a plastic utensil.■ Reverse osmosis water filtration system connected toyour cold water supply? This can decrease water pressure.See “Water Supply Requirements” in either the InstallationInstruction booklet or the Use & Care Guide.The ice cubes are hollow or smallNOTE: This is an indication of low water pressure.■ Water shutoff valve not fully open? Turn the water shutoffvalve fully open.■ Kink in the water source line? A kink in the line can reducewater flow. Straighten the water source line.■ Reverse osmosis water filtration system connected toyour cold water supply? This can decrease water pressure.See “Water Supply Requirements.”■ Questions remain regarding water pressure? Call alicensed, qualified plumber.Off-taste, odor or gray color in the ice■ New plumbing connections? New plumbing connectionscan cause discolored or off-flavored ice.■ Ice stored too long? Discard ice. Wash ice bin. Allow24 hours for ice maker to make new ice.■ Odor transfer from food? Use airtight, moisture proofpackaging to store food.■ Are there minerals (such as sulfur) in the water? A waterfilter may need to be installed to remove the minerals.■ Is there a water filter installed on the refrigerator? Gray ordark discoloration in ice indicates that the water filtrationsystem needs additional flushing.ASSISTANCE OR SERVICEIf you need assistance or service, first see the “Troubleshooting”section. Additional help is available. Call us at 1-800-JENNAIR(1-800-536-6247) from anywhere in the U.S.A., or write:Jenn-Air Brand Home AppliancesCustomer eXperience Center553 Benson RoadBenton Harbor, MI 49022-2692Information may also be obtained by visiting our website atwww.jennair.com.In Canada, for assistance, installation or service, call us at1-800-807-6777, or write:Jenn-Air Brand Home AppliancesCustomer eXperience Centre1901 Minnesota CourtMississauga, Ontario L5N 3A7In Canada, visit www.jennair.ca.Please include a daytime phone number in your correspondence.Keep this book and your sales slip together for futurereference. You must provide proof of purchase or installationdate for in-warranty service.Write down the following information about your appliance to helpyou obtain assistance or service if you ever need it. You will needto know your complete model number and serial number. You canfind this information on the model and serial number label, locatedon the inside wall of the refrigerator compartment.Dealer name____________________________________________________Serial number __________________________________________________Address ________________________________________________________Phone number __________________________________________________Model number __________________________________________________Purchase date __________________________________________________