15The drawers are difficult to open■ Are the gaskets dirty or sticky? Clean gaskets and thesurface that they touch. Rub a thin coat of paraffin wax on thegaskets following cleaning.ASSISTANCE OR SERVICEBefore calling for assistance or service, please check“Troubleshooting.” It may save you the cost of a service call. If youstill need help, follow the instructions below.When calling, please know the purchase date and the completemodel and serial number of your appliance. This information willhelp us to better respond to your request.If you need replacement partsIf you need to order replacement parts, we recommend that youonly use factory specified replacement parts. Factory specifiedreplacement parts will fit right and work right because they aremade with the same precision used to build every new Jenn-Airappliance.To locate factory specified parts in your area, call us or yournearest designated service center.In the U.S.A.Call the Jenn-Air Customer eXperience Centertoll free: 1-800-JENNAIR (1-800-536-6247).Our consultants provide assistance with:■ Features and specifications on our full line of appliances.■ Installation information.■ Use and maintenance procedures.■ Accessory and repair parts sales.■ Specialized customer assistance (Spanish speaking, hearingimpaired, limited vision, etc.).■ Referrals to local dealers, repair parts distributors, and servicecompanies. Jenn-Air designated service technicians aretrained to fulfill the product warranty and provide after-warranty service, anywhere in the United States.To locate the Jenn-Air designated service company in yourarea, you can also look in your telephone directory YellowPages.For further assistanceIf you need further assistance, you can write to Jenn-Air with anyquestions or concerns at:Jenn-Air Brand Home AppliancesCustomer eXperience Center553 Benson RoadBenton Harbor, MI 49022-2692Please include a daytime phone number in your correspondence.In CanadaCall the Jenn-Air Canada Customer eXperience Centre toll free:1-800-JENNAIR (1-800-536-6247).Our consultants provide assistance with:■ Features and specifications on our full line of appliances.■ Use and maintenance procedures.■ Accessory and repair parts sales.■ Referrals to local dealers, repair parts distributors, andservices companies. Jenn-Air Canada designated servicetechnicians are trained to fulfill the product warranty andprovide after-warranty service, anywhere in Canada.For further assistanceIf you need further assistance, you can write to Jenn-Air Canadawith any questions or concerns at:Jenn-Air Brand Home AppliancesCustomer eXperience Centre200 – 6750 Century Ave.Mississauga, Ontario L5N 0B7Please include a daytime phone number in your correspondence.AccessoriesTo order accessories, call 1-800-JENNAIR (1-800-536-6247). andask for the appropriate part number listed below or contact yourauthorized Jenn-Air dealer.Replacement water filter:Order Part #4396702 (L200V / NL120V)affresh® Kitchen & Appliance Cleaner:In U.S.A., order part #W10355010In Canada, order part # W10355010BWARNINGExplosion HazardUse nonflammable cleaner.Failure to do so can result in death, explosion, or fire.