FTx/ITx-SH-e-0720 51 General1.1 How to use this service manual?This service manual contains instructions for the repair and maintenance work to be performed by service engineers.It is assumed that the reader is familiar with the operation of the scale and can refer to the relevant operating instructions whennecessary.1.1.1 Layout of this service manualThis manual comprises nine main sections:• General: This section which you are looking at now gives instructions on using the service manual, and also provides anoverview of the scales covered by it.• FTB/FTC (small platform): This section contains the exploded view drawings and spare parts lists for compact scaleswith the small platform (weighing pan 200 x 240 mm).• FTB/FTC (large platform): This section contains the exploded view drawings and spare parts lists for compact scaleswith the large platform (weighing pan 240 x 350 mm).• KMB-/KMS-/KMT-TM: This section contains the exploded view drawings and spare parts lists for terminals.• Replacing components with compact scales: This section describes all repair work and the replacement of componentsfor compact scales with large and small platforms. It also contains a list of the tools and working aids required.• Replacing components with terminals: This section describes all repair work and the replacement of components forterminals. It also contains a list of the tools and working aids required.• Scale definition, settings and diagnostics: This section describes how to enter scale setup data, make various settingsand use the diagonstic functions.• Additional information: This section contains certification tolerances and other technical information plus an overview of allweighing cells and preloads and a table of geographical adjustment values.• Software: This section contains information on the various software versions and their compatibility. It also describestypical error messages that can appear following service work and provides troubleshooting instructions.1.1.2 Working with the service manualThe exploded view drawings are provided as a guide for disassembly and assembly work and for identifying the ordernumbers for spare parts.When ordering spare parts, please use the information given in the spare parts lists. The item numbers in the first column"Item" correspond to those on the exploded view drawing opposite.1.2 Service conceptThe scales have been designed so that defective components can be replaced with just a few simple tools. Technician modeand supervisor mode will already be familiar to you, since this concept has already been used in other KERN & SOHNproducts. As almost all parameters can be configured with the keyboard of the scale.As you can see, we have kept it simple for efficient servicing.