1 INTRODUCTIONThe RPB series of digital price-computing scales provide an accurate, fast andversatile method of computing price by weight.For all revisions from 1.27 and above, the price per kilogram and per 100 gramkey can be disabled at the factory for the scales to be used in South Africa and FarEast. This is done by linking the jumper at K5 position on the PCB.Refer to the operators manual for details of operation.This manual will cover details of calibration and troubleshooting.If you have a problem with the scales that is not directly addressed by this manualthen contact your dealer or KERN & SOHN GMBH for more assistance.In order to supply further assistance we will need the following information:Name of your company:Contact Name:Contact telephone, e-mail, fax or other methods:Model number of the scales:Serial number:Software revision number (displayed when power is first turned on):Brief description of the problem:Include any recent history of the scale. For example-Has it been working since it’s deliveredWater enteredDamaged from a fireElectrical Storms in the areaDropped on the floor, etc.RPB-SH-e-0610 3