87TROUBLESHOOTINGIn the event of a malfunction, first check all the cable connections and operating states:1. Receiver and TV set power plugs are connected to the wall socket2. Antenna cables are located on the receiver input3. Receiver and TV set correctly interconnected by a Scart or cinch cable4. Audio connections are made to Hi-Fi or Dolby Digital system as appropriate5. Receiver and TV set (Hi-Fi/Dolby Digital system) are switched on (check power indicators)6. Receiver is responding to remote controlA selection of troubleshooting tips is offered below.Problem Cause Remedy“No or bad signal!” warningappears on some or all channelsAntenna signal of satellitereception system missing orfaulty. Incorrect LNB frequenciesset in the “Antenna Configuration”menuConsult an antenna specialistto have it checked and repairedas necessary. On “Installation”menu check LNB configurationfor the satellite in question:High L.O. “10,600” GHz, LowL.O. “9,750” GHz, and Limitfrequency L.O. “11,700 MHz”, andchange as necessary.Remote control no longerrespondingReceiver or remote controlcommand set may have beenunintentionally changedSet infrared code 1, as describedin operating manual under“Remote Control RC 660”; checkbatteriesWrong time being displayedThe “Summer Time” setting iswrong. An incorrect time wasimported from the receptionsignalCheck “Summer Time Enabled”in the “Settings” - “Date and TimeSetup” menu, and change asnecessary. Switch off receiverat mains switch from currentchannel, e.g. ARD or ZDF, wait10 seconds and then switchback onThe following channels cut outor “Bad or no signal!” appears:PRO 7, SAT1, Kabel 1, DSF,N 24, Tele 5, 9 Live, HSE 24 andSonnenklar TVDECT telephones are operatingon the same frequency asthese channels. Interferencemay occur due to inadequatelevel or poor shielding of cableConsult your antenna specialistBlack or blue screen, no on-screen displaysScart connection to TVdeactivated by accidentallypressing the 0 buttonKeep pressing the 0 button untilthe TV picture reappears on-screenSERVICEIf, despite studying this operating manual, you still have questions about getting started with the unit or usingit correctly, or if unexpected problems occur, please contact your specialist dealer.