Kelvinator KGC20BNA Installation Manual
Also see for KGC20BLA: User manual
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18 troubleshooting Kelvinator Gas Continuous Flow hot water systemTroubleshootingTemperature and amount of hot waterProblem Possible solutionsIt takes a long time for hot water toreach the fixtures.The time it takes to deliver hot water from the water heater to your fixturesdepends on the length of piping between the two. The longer the distance orthe bigger the pipes, the longer it will take to get hot water.The water is not hot enoughIf a tempering valve is installed, is it set too low or malfunctioning?Are the cold water and hot water lines cross connected?Is the gas supply valve fully open?Is the gas line sized properly?Is the gas supply pressure enough?Is the set temperature set too low?Is the combustible air inlet or exhaust outlet blocked?The water is too hot Is the set temperature set too high?The hot water is not available when afixture is opened.Does the water heater have a 240V 50Hz power supply available?If you are using the remote controller, is the power button turned on?Is the gas supply valve fully open?Is the water supply valve fully open?Is the filter on cold water inlet clean?Is the hot water fixture sufficiently open to draw at least 3.0l/min through thewater heater?Is the water heater frozen?Is there gas available to the water heater and (if applicable) does the gasstorage tank have enough gas in it?The hot water gets cold and stays coldIs the flow rate enough to keep the water heater running?Is the gas supply valve fully open?Is the filter on the cold water inlet clean?Are the fixtures clean of debris and obstructions?Fluctuation in hot water temperature.Is the filter on the cold water inlet clean?Is the gas line sized properly?Is the supply gas pressure enough?Are the cold water and hot water lines cross connected?Water heaterProblem Possible solutionsBurner does not ignite when watergoes through the water heater.Is the flow rate over 3.0l/min?Is there a 240V 50Hz power supply available to the water heater?Are the cold water and hot water lines cross connected or reversed?If you use the remote controller, is the power button turned on?The fan motor is still spinning afteroperation has stopped.This is normal. After operation has stopped, the fan motor keeps running for15 – 75 seconds in order to re-ignite quickly, as well as push all exhaust gasout of the flue.White vapour clouds are coming fromthe hot air outlet of the water heaterIt is normal to see water vapour clouds or steam coming from the hot air outletof the water heater especially during cold and wet days.Remote controller (optional)Problem Possible solutionsRemote controller does not displayanything when the power button isturned on.Press the ON/OFF button.If the lamp does not light:Make sure the water heater has power supply.Make sure the connection to the water heater is correct.An ERROR code is displayed Call a service technician.Remote controller can not changethe set temperature.Is priority lamp lit? If it is not, press the priority button after closing all hotwater taps. |
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