EMERGENCIES: If a gas leak cannot be stopped, or a fire occurs due to gas leakage, call the fire department.EmergenciesProblemPossible CausePossible CausePrevention/SolutionPrevention/SolutionTroubleshootingGas leaking fromcracked/cut/burnedhose.Gas leaking betweengas inlet pipe andquick disconnectsocket.Fire coming throughcontrol panel.Grease fire orcontinuous excessiveflames above cookingsurface.• Damaged hose.• Improper installation, connection nottight, failure of pipe joint compound orteflon tape.• Fire in burner tube section of burnerdue to blockage.• Too much grease buildup in burnerarea.• Turn off gas at source on natural gas systems. If the hose iscracked or cut but not burned, simply replace the hose with anapproved replacement from the manufacture. If the hose isburned, the cause could be other than a faulty hose. Discontinueuse of grill until a plumber or gas technician has investigatedand corrected the problem.• Turn off Natural Gas at source. Remove quick disconnect socketand visually inspect for damage. Re-apply pipe joint compoundor approved teflon tape.• Turn off control knobs and Natural Gas at source. Leave lidopen to allow flames to die down. After fire is out and grill iscold, remove burner and inspect for spider nests or rust. SeeSpider Alert and Cleaning the Burner Assembly sections of thisUse & Care Guide.• Turn off control knobs and source. Leave lid open to allowflames to die down. After cooling, clean food particles andexcess grease from inside firebox area, grease tray, and othersurfaces.Burner(s) will not lightusing ignitor.(See Electronic IgnitionTroubleshooting also)Continued on nextpage.GAS ISSUES:• Trying to light wrong burner.• Burner not engaged with control valve.• Obstruction in burner.• No gas flow.ELECTRICAL ISSUES:• Electrode cracked or broken; “sparks atcrack.”• Electrode tip not in proper position.• Wire and/or electrode covered withcooking residue.• Wires are loose or disconnected.• Wires are shorting (sparking) betweenignitor and electrode.• Dead battery.• See instructions on control panel and in Use and Care section.• Make sure valves are positioned inside of burner tubes.• Ensure burner tubes are not obstructed with spider webs or othermatter. See cleaning section of Use and Care.• Make sure Natural Gas source is turned on.• Replace electrode(s).Main Burners:• Tip of electrode should be pointing toward gas port opening onburner. The distance should be 1/8” to 1/4”. Adjust if necessary.Side burner:• Tip of electrode should be pointing toward gas port opening onburner. the distance should be 1/8” to 3/16”. Adjust if necessary.• Clean wire and/or electrode with rubbing alcohol and cleanswab.• Reconnect wires or replace electrode/wire assembly.• Replace ignitor wire/electrode assembly.• Replace with a new AA-size alkaline battery.30 • 466226313