ENGLISH 69Error message listIf an error occurs while using the unit, a messageappears. Take appropriate action according to thefollowing message/remedy/cause list.“No Signal”/“No Video Signal”:• Start playback on the external componentconnected to the AV-IN1 or iPod/AV-IN2 inputterminal.• Start playback on the smartphone connected toHDMI/MHL input terminal.• Check the cords and connections.• Signal input is too weak.“Miswiring DC Offset Error”/“Warning DC OffsetError”:• A speaker cord has shorted or it has come intocontact with the car chassis. Wire or insulate thespeaker cord as appropriate, then reset the unit.(Pages 3 and 61)“Parking off”:• No playback picture is shown when the parkingbrake is not engaged.“Authorization Error”:• Check whether the connected iPod/iPhone iscompatible with this unit. (Page 67)“USB Device Error”:• The USB power voltage is abnormal.• Turn off and turn on the unit.• Connect another USB device.“Unsupported File”:• Check whether the file is compatible with this unit.(Page 65)“No Navigation”:• No navigation unit is connected.“Connection Error”:• The device is registered but the connection hasfailed. Connect the registered device. (Page 38)“Please Wait...”:• The unit is preparing to use the Bluetoothfunction. If the message does not disappear, turnoff and turn on the unit, then connect the deviceagain (or reset the unit).“No Voice Device”:• The connected mobile phone does not have avoice recognition system.“No Data”:• No phone book data is contained in the connectedBluetooth phone.“Initialize Error”:• The unit has failed to initialize the Bluetoothmodule. Try the operation again.“Dial Error”:• Dialing has failed. Try the operation again.“Hung Up Error”:• The call has not ended yet. Park your car, and usethe connected mobile phone to end the call.“Pick Up Error”:• The unit has failed to receive a call.“Antenna Error”:• The aerial has a short-circuit and the protectivecircuit has activated.• Check the Digital Radio aerial. If a passive aerialwithout a booster is used, set aerial power to“OFF”.TroubleshootingWhat appears to be trouble is not always serious.Check the following points before calling a servicecenter.• For operations with the external components,refer also to the instructions supplied with theadapters used for the connections (as well asthe instructions supplied with the externalcomponents).❏ GeneralNo sound comes out of the speakers.• Adjust the volume to the optimum level.• Check the cords and connections.No picture is displayed on the screen.• Turn on the screen. (Page 8)The unit does not work at all.• Reset the unit. (Page 3)The remote controller* does not work.• Replace the battery.* Purchase KNA-RCDV331 separately.REFERENCESREFERENCES